1. Power problem
The most likely cause of the failure of the new microwave oven is the power supply. Check whether the power supply is plugged into the socket and whether the plug is loose or damaged. In addition, you can also check whether the power cord is tripped or pressed under the microwave oven. If so, you need to plug in the power cord again or adjust the position of the power cord to avoid tripping or flattening.
2. Sports problems
If there is nothing wrong with the power supply, there may be something wrong with the motor. At this time, it is necessary to check whether the motor has odor or noise, which may indicate that the motor is damaged. If the motor is damaged, it may need to be repaired or replaced by a professional.
3. The turntable problem
Another reason that may cause the new microwave oven not to turn is that the turntable is not installed correctly. You need to check whether the turntable is installed properly. If the turntable is star-mounted, you must install the turntable in the correct way. In addition, check whether the turntable of the microwave oven and the wheels around the turntable are clean. If there is food residue or sundries, the turntable may be stuck or unable to rotate.
4. Controller problem
Finally, the reason why the new microwave oven doesn't turn may be that the controller is out of order. This shows that there is something wrong with the control panel of the microwave oven, which leads to the failure of the circuit of the microwave oven. At this point, you may need to contact the manufacturer or professional maintenance personnel to repair or replace the control panel.
To sum up, the reason why the new microwave oven does not turn may be the problem of power supply, motor, turntable or control panel, so it is necessary to investigate different parts and make corresponding treatment or replacement. To ensure safety, please make sure that the power supply is disconnected before maintenance. If you have no maintenance experience, it is strongly recommended that you find a professional to check the maintenance.