Management is a comprehensive cross-discipline, is a systematic study of the basic laws of management activities and general methods of science. The following is organized by me on the management of the term explanation, I hope you like it!

Nouns Explained in Management

Butterfly Effect

Butterfly effect:In the 1970s, a meteorologist named Lorenz in the United States said in the explanation of air system theory, a butterfly wings in the Amazon rainforest occasionally vibrate, perhaps two weeks after the United States, Texas will cause a tornado.

The butterfly effect is the idea that very small changes in initial conditions, amplified over time, can make an extremely large difference to their future state. Some small things can be confused, and some small things, if amplified systematically, are important to an organization or a country, and cannot be confused.

The fate of today's businesses is also affected by the ? Butterfly effect? Consumers increasingly believe in feeling, so brand consumption, shopping environment, service attitude? These intangible values will become their choice of factors. So with a little attention, it's not hard to see that some well-managed and well-run companies have sentences like these in their company philosophy:

? In your statistics, treat 100 customers, only one dissatisfied, so you can proudly claim that only 1% of the unqualified, but for that customer, he got 100% dissatisfied.?

? The moment you treat a customer poorly, the company needs 10 times or more effort to remedy the situation.?

? You represent the company in the eyes of the customer?

Today, the one thing that can make a difference in the fate of a business? Butterflies? are much more than just a "hand in the plan". The hand of the program? With China Unicom joining the telecom competition, the private sector contracted railroad trains, Nanjing, foreign-funded enterprises to participate in the bus competition and other news, companies sit without worrying about the monopoly position of the increasingly weak, open competition so that companies have to consider a variety of potential factors affecting the development.

Measures such as streamlining organizations, laying off officials, and abolishing welfare housing have kept more and more people away from traditional security, and with it, relying on themselves to decide their destiny. And the result of the free combination of organizations and individuals is: who can capture the life-affirming ? butterflies? , who will not be abandoned by society.

The Frog Phenomenon

The Frog Phenomenon: Put a frog directly into a pot of hot water, and it will quickly jump out of the pot because it is very sensitive to the reaction to adverse circumstances. If you put a frog into a pot of cold water and slowly increase the temperature, the frog will not jump out of the pot immediately. The gradual increase of the water temperature will end up with the frog being boiled to death, because by the time the water temperature is too high for the frog to tolerate, it is too late, or incapable of jumping out of the pot.

The frog phenomenon tells us that some of the sudden changes in events, often easy to cause people to be alert, but easy to cause people to die in the case of self-consciousness, the actual situation of the gradual deterioration of the situation, not awake to notice.

One of the takeaways is that the main threat to the survival of our organizations and societies does not come from sudden events, but rather from slow, gradual, and unnoticeable processes. People are short-sighted, only see the local, but can not look at the whole picture, for the sudden changes, can be calmly face, for the quietly occurring big changes, and can not be detected, and ultimately will bring us more serious harm! ~

Revelation number two is: frogs, as if we are living in the masses, we have to focus on the future, and diligently think of new problems, diligently learn new knowledge, not over? Today's wine, today's drunk? and? When a day monk, a day bell? The drunkenness of life, in the end will be very sad!

The third revelation is: today's society, is a knowledge explosion, the era of rapid change, knowledge also needs to be constantly updated, so we do not just indulge in the status quo, the status quo, do not think about making progress, if this goes on, it will certainly be eliminated by the times, but also face the danger of unemployment!

The fourth revelation is: we do not simply, can only face the sudden danger, and ignore the slow and tiny danger, because, that slow and tiny danger, is the most terrible!

The Law of the Crocodile

The Law of the Crocodile: The original idea is to assume that a crocodile bites your foot, and if you use your hand to try to break free of your foot, the crocodile bites your foot and hand at the same time. The more you struggle, the more you are bitten. So, in case the crocodile bites your foot, your only recourse is to sacrifice one foot.

For example, in the stock market, the law of the crocodile is: when you find yourself trading away from the direction of the market, you must stop immediately, without any delay, without any chance.

The catfish effect

In the past, the survival rate of sardines in the transportation process was very low. Later, some people found that if you put a catfish in the sardines, the situation has changed, the survival rate will be greatly improved. Why?

It turns out that catfish in a strange environment, will be? The first time I saw a catfish, it was in the middle of the night, and it was in the middle of the night. The sardines found that there is more such a foreign molecule? , naturally also very nervous, accelerated swimming. This sardines lack of oxygen problem is solved, sardines will not die.

When an organization's work reaches a more stable state, it often means that employees are less motivated to work,? A group of peace and harmony? The collective is not necessarily a high-efficiency collective, this time? Catfish effect? Will play a very good? Medical? Role. An organization, if there is always a? Catfish style? character, will undoubtedly activate the workforce and improve performance.

? Catfish effect? is one of the effective measures for business leadership to stimulate the vitality of employees. It is manifested in two aspects, one is that enterprises should constantly replenish the fresh blood, those energetic, quick-thinking young vitality introduced into the workforce and even management, to those who are stuck in their ways, the old-fashioned lazy employees and bureaucrats to bring the pressure of competition, in order to arouse the ? Sardines? The sense of survival and competition to win the heart. Secondly, we must constantly introduce new technologies, new techniques, new equipment, new management concepts, so that enterprises in the market tide to fight the wind and waves, and enhance the ability to survive and adapt.

On the application of the catfish effect, there is a catfish effect in human resource management, the application of leadership activities, including the establishment of competition mechanisms, the enablement of capable people, leadership style change and so on. However, the author believes that the catfish effect analysis and application is much more than these. The different perspectives of thinking about the problem will lead to different ways of identifying and solving problems.

First, if the catfish ontology represents the leader.

Leaders that influence others to complete the task of the individual or collective, in the dead sardine box, sardines symbolize a group of homogeneous very strong group, they have similar skill levels, lack of innovation and initiative, people floating in the work, inefficiency, the whole body is a bloated state, and the arrival of catfish leaders (or internal sardines evolved into catfish), and the arrival of catfish leaders. The new official took three fires, rectify the discipline, standardize the system, transform the process, rational allocation of positions and people, money and materials, and gradually the organization's operation has taken off, the cost is reduced, the bloated institutions simplified, incompetent sardines were eaten, driven away, capable sardines were positively incentivized so that the whole organization presents a thriving scene, under the leadership of the catfish leader, the whole organization's vitality is The catfish leadership, the whole organization's vitality are mobilized, so that the collective power is more powerful, occupation of the market, market retention has a solid foundation.

From this point of view, the catfish leader should have the following qualities:

1-work decisively, thunder and wind: quickly found that the organization is stagnant where the disease is, and can quickly cut through the mess, quickly and effectively solve the problem.

2 - talk, strong style: scientific decision-making, and be able to monitor the implementation of decisions, and timely assessment of the effectiveness of the policy.

3-Advocacy of innovation, results-oriented: advocate innovation, shape the atmosphere to encourage innovation, from the business process, job design, staff recruitment and staffing, salary design and assessment, etc., reflecting innovative ideas, reflecting the benefits of innovation.

4-Achievement needs, forward-looking vision: there are short-, medium- and long-term development plans and goals, can foresee the direction of organizational development as well as the gap between existing human resources and the future, can effectively identify future talent, cut down the drag-footed personnel who are not suitable for the development of the organization.

5-System perspective, dare to change: able to observe the changes in the structure and function of the organizational system from both inside and outside the system, both as a part of the organization (as opposed to the fisherman, catfish leader itself is also a sardine, the fisherman is the leader), but also as a leader in a small system, able to drive the workforce to open up the situation, break the routine, and achieve good benefits.

For the leader under the leadership of the staff group in order to *** the same goal and struggle, if the leader has catfish characteristics, then the way to survive is to move, stimulate their own energy, at least to synchronize the speed with the catfish, and to ensure that the same direction (corporate goals), so as not to be caught up by the catfish and eaten, or other sardines squeezed to the end of the suffocating death.

Second, if the catfish represents a member of the team.

Then it means new, strange, different, including different points of view, behavioral differences, habits of very different, just because of the different, will stimulate wisdom, a team needs different personalities, different skills, different work experience to join the team, if they are all the same color staff, then the team to produce whimsical, the possibility of generating high performance is minimal. In the focus on team building, committed to team communication today, appropriate to attract some catfish to join the team, the whole team will bring a lively working atmosphere, bring innovation, bring a win-win situation. But the number of catfish should be controlled, all catfish, the whole team will appear? Each is a hero, the whole is a bear? The phenomenon, because each catfish want to insist on their own point of view, cooperation and communication does not exist, the whole team is a mess, so some Japanese companies believe in? First-class managers, second-class employees? The employment creed, since a catfish can lead a group of fish flopping and stirring, there is no need to put a second one, a mountain can not be two tigers is also such a reason. From this point of view, the catfish molecules in the team should focus on benign communication, influence shaping, other employees to treat the catfish in the team, should also work on the basis of their enhanced cooperation.

Again, if the catfish represent the content of the work that makes people come to the table.

Now in many companies, the organizational structure and work design is still a process of transformation of a major issue, unreasonable, boring, no prospects, monotonous and boring work content so that people feel like a bucket of crowded sardines with no passion, are not willing to think more in the post more improvement, so that the slow formation of a collective inertia. If the catfish effect of work expansion and enrichment can be applied to job design (Jobdesigning), the financial contribution to the organization is also obvious. How to put the active, passionate catfish into a pool of stagnant water in the work? This is a tricky subject, some people advocate from the horizontal and vertical expansion of the scope of work, deepen the content of work, so that employees experience a wealth of work activities, feel the achievements of hard work, so that they embody the face of challenging, come to the work of excitement and desire; some people advocate the use of rotating the way to grow the talents of employees, so that they work in the catfish more and more joyful; I advocate the application of the measures above At the same time also pay attention to the matching of the character of people and positions, catfish should do catfish things, sardines should do sardine things, positions both catfish and sardine work content, the most important thing is to find out the preferences of the employees to see that those who work to let them produce catfish power and passion, only after the match, the catfish effect can really play its role, or else, although the setting of the The catfish work content, but found that this kind of work simply can not let the staff for the move, for the struggle, then this catfish has become a dead fish.

From this perspective, the catfish in the work represents rich work content, exciting responsibilities and rights, challenging work expectations, fresh experience of other positions, and so on. For leaders and HR managers, whether to set up catfish work in the work, and at what level to set up catfish work, will be a strategic issue for the organization.

In summary, from different perspectives, the catfish represents different content, for a practitioner, the leader may be a catfish, then your efforts are best to maintain the same direction with the organization, do not swim backward, otherwise there is a risk of being eaten, always passionate about upstream, and perhaps someday you have become a catfish, catching up with a group of sardines upward struggles; your colleagues may also be a catfish, that is! And he may be a catfish, then compete to see who tumbles more energy; your subordinates may also have catfish, then inspire subordinates to grow at the same time, don't forget to give yourself a charge, to maintain a strong momentum of development, otherwise you also have to be eaten by the subordinates of the risk of catfish; your work may also be a catfish, then a reasonable arrangement of their work, clear the main priorities, so that the catfish work more and more joyful swim, it is best to go to the upper tier of the workplace to stir up! The first thing you need to do is to get the catfish to work on your own.