No. One person, one vote, only once a day.
Question 52: Are tickets 3 and 7 for personal use only?
A: No, No.3 or No.7 tickets of the Shanghai World Expo are not registered in real-name registration system, and the ticket holder or others can use them within the specified number of visits.
Facilities and humanized services
Question 53: Where can I get a free map of the Expo site?
A: After entering the park, volunteers wearing light green clothes at the gate will give you a guide map of the park. This is a very practical map, so be sure to keep it. If you lose it, you can ask the service desk for a copy, which one is marked "?" The location is the information desk, all over the park.
Question 54: Are there any facilities for the disabled in the park?
A: Despite the "sea of people" in the park, the elderly and the disabled can enjoy intimate care. Every safety entrance in the park has barrier-free access, which is convenient for the elderly with mobility difficulties to pass by in wheelchairs; The main roads in the park have barrier-free facilities and passages; Barrier-free reservation, barrier-free entrance, barrier-free passage, barrier-free elevator, barrier-free toilet seat, low-level service desk, low-level telephone, low-level water dispenser, barrier-free guide sign, barrier-free parking space, barrier-free information equipment, barrier-free rest and other facilities. In the park, "one axis and four pavilions" and other important venues are set up.
In the official park map, wheelchair access in each venue is clearly marked, and disabled people can visit without queuing; The Expo Park also provides free wheelchairs for the disabled and the elderly with mobility difficulties. Most toilets have toilet seats specially provided for the disabled.
It is worth mentioning that the Shanghai World Expo has set up the Sunshine Life Museum for the Disabled, which is also the first disabled pavilion since the birth of Expo 159. It has set up a special passage for the disabled, who can visit the exhibition hall directly without waiting in line. The arrangement of all exhibitions takes into account the space and vision of wheelchair audience; Non-slip materials are used on the ground floor of the museum to prevent people with disabilities who use crutches from slipping; The electronic voice navigation system is embedded in the underground of the whole museum. Blind people can use the electronic crutches provided by the museum when they visit, and they can hear detailed voice explanations after an exhibition. Special guides are also provided for the hearing impaired, and special sign language interpreters are arranged before each exhibition.
Question 55: How do blind people visit the venues in the park?
A: The park provides a special guide map for the blind. All the important words and signs in the exhibition hall are printed in Braille. Handrails are installed on all curved walls and narrow passages, and all corners are round to prevent blind people from being injured.
Question 56: Is there a sign language interpreter in the park?
A: There are special sign language guides in the Expo Park to serve the deaf and dumb, and let them know the contents of the Expo through sign language. Sign language guides need to make an appointment through the system.
Question 57: Can wheelchairs for the elderly and wheelbarrows for children be pushed into the park? Is it troublesome during security inspection?
A: Although vehicles cannot be brought into the park, strollers, hand-propelled wheelchairs and electric wheelchairs are not prohibited. It is worth noting that motorized wheelchairs are not allowed to enter the park. There are more than 10 barrier-free parking spaces at the eight entrances of the Expo Park, and motorized wheelchairs can be parked outside the park. After entering the park, you can rent a free wheelchair provided by the garden. You can pass through the security check without much trouble.
Question 58: You need to borrow a wheelchair or trolley after entering the park. Where can I provide it? How much will it cost? Do you need a deposit or proof?
A: In the "Lease" service area next to the entrance of the Expo Park, wheelchairs or baby carriages can be rented for the elderly and children for free, and they can be used for one day only by paying the 200 yuan deposit.
Question 59: Where can I return the borrowed wheelchair or trolley?
A: All the borrowing places in the park can be returned universally-that is, anything borrowed in the park can be returned anywhere.
Question 60: Does the park provide wireless Internet access?
A: At present, there is only one area in the park that provides wireless Internet access for journalists, but not for ordinary tourists.
Question 6 1: Can I rent rain gear if it rains?
A: At present, the Expo Park has not provided this service.
Question 62: Is there a special passage for the elderly, the weak, the sick and the disabled during security check, appointment and visit?
A: All security checkpoints in the park are equipped with barrier-free access, which is convenient for the elderly with mobility difficulties to pass in wheelchairs. Visitors with infants can also take this passage, but the rules of each venue are subject to reservation.
Question 63: Is there a cloakroom in the park?
A: There is no cloakroom in front of the park entrance. If you can't bring things into the park at the security checkpoint, tourists will either give up entering the park or throw away their things, which is very troublesome. However, after entering the park, all service points in the park have storage services to provide tourists with high-quality and convenient self-service storage services.
Question 64: Is there a place to store children in the park?
A: The park does not provide children's storage service, but it will provide tourists with care and temporary accommodation for lost children.
Question 65: Can I bring my pet into the park?
Pets are not allowed in the park.
Question 66: Is there a place in the park that provides nap, SPA and massage?
A: There is no such service in the park.
Question 67: Lighters cannot enter the park. Can you smoke in the park? If I can smoke, where can I light a cigarette?
A: The Shanghai World Expo advocates the concept of "a healthy Expo and a smoke-free venue" and earnestly implements the Regulations on Smoking Control in Public Places in Shanghai, which came into effect on March 1 this year. Therefore, all the pavilions in the park are smoke-free. However, the organizers set up a certain number of smoking spots in the public areas of the park and equipped them with cigarette lighting devices. Visitors are requested to observe the regulations of the guidelines for visiting and smoke only at designated smoking spots.
Question 68: Where are the direct drinking fountains in the park and how many are there?
A: In order to meet the drinking demand of tourists, the organizer has set up a 10 1 drinking point in the park, and * * * meters are equipped with 1 168 water nozzles and water inlets to provide free drinking water for tourists. Press a round button next to the faucet to get water, but it is all cold water. Visitors can bring empty bottles and small cups into the park, so they can also use these utensils to receive water.
Question 69: What should I pay attention to when using the park direct drinking water dispenser?
Answer: Don't touch the nozzle with your hands or mouth, and don't rinse it with direct drinking water. The water dispenser is a direct drinking type, and the faucet is a button type. When you press the button, the water will come up and you can drink it directly with your mouth. But not everyone can use it, either they can't shut their mouths when circling around the water dispenser, or they press the button too hard and the water is sprayed all over the floor. It is suggested to prepare a water cup in advance, or take a bottle of drink when you leave, and bring an empty bottle into the garden to fill the water after drinking on the way.
Question 70: Is hot water provided in the park?
A: At present, there is no free hot water in the park. If the child needs hot water to make milk powder, it can be solved in the maternal and child room.
Question 7 1: Is there a place to charge mobile phones (cameras, DV) in the park?
A: There is a mobile phone charging station in the park, but there is no place to charge the camera. It is recommended to bring two more batteries.
Question 72: Is there a missing person broadcast in the park? Is there a special room for lost children?
A: There is a broadcasting service for finding people in the park, and a large-scale rescue center has a nursing room for lost children. Parents of lost children can ask volunteers to find assistance centers.
It is best for the elderly and children to carry communication tools, at least leave a note on it, write down their names and contact numbers, so that the assistance center can contact their families.
Question 73: If someone suddenly faints, are there policemen and doctors in the park? How to find them?
A: When tourists visit the park, they can immediately go to the nearest medical station for help in case of acute diseases or accidents such as fractures and abrasions. The common diseases treated by the center include dizziness, cold, stomachache, diarrhea, acute attack of chronic diseases and treatment of various minor surgical injuries. The medical stations in the park will provide medical services free of charge, including some commonly used drugs and medical consumables, and there is no need to pay. Because it is simple and urgent, considering the safety of medication, the drugs provided by the site will be limited to one dose, up to one day.
There are 1 medical stations in each of the five exhibition areas of the Expo site, and each medical station is equipped with 1 medical patrol car to provide on-site first aid and pre-disposal. There are also seven ambulances in the park, which are responsible for the first aid of critically ill patients and transporting them to designated hospitals. The designated hospitals around the Expo provide in-hospital medical services.
Question 74: Is there a nursing room in the park?
A: There is a maternal and child room next to each information desk in the park, which can provide clean and hygienic places for tourists with babies to rest, breastfeed and change diapers. If children need hot water to make milk powder, they can also make it there.
Question 75: What should I pay attention to when I bring baby food (milk powder) into the park?
Answer: Liquid milk products needed by babies and liquid medicines needed by patients with diseases can be carried around in moderation.
Question 76: Is there a shelter from rain and sun in the park?
A: The shading system of the whole Expo Park consists of overhead shading, facility shading and green shading, of which 30% are fixed shading facilities, 70% are temporary detachable shading facilities, and temporary movable shading facilities are also provided. For example, the corridor of the elevated platform can keep out the sun and rain.
Question 77: Can I buy a camera memory card in the park? Where to buy it?
A: At present, there is no such commodity for sale in the park.
Question 78: Are there any other charges in the park?
A: There are two sightseeing routes in Pudong Park, namely Bocheng Road and Elevated Trail. The departure interval is 2-4 minutes, and the fare is 10 yuan/person, and the boarding fare is charged. There is only a drop-off point in the middle, so you can only get on and off. The operation time is from 9: 00 to 24: 00, but it will stop when there is a float parade and the density of tourists in the park is too high.
There are 6 ferry terminals in the Expo Park, operating 5 river-crossing ferry routes. Except for sightseeing boats that leave the park at night, water transportation during the day is free.
Question 79: How many toilets are there in the park?
A: There are 1. 10000 public toilets in the park. One kind is independent toilets, mainly container mobile toilets, which are distributed on both sides of the road outside the exhibition hall, in the square and beside the exhibition hall; One is the toilets in some exhibition halls. These toilet seats can basically meet the toilet needs of 600 thousand tourists every day.
The location of toilets in the park is clearly marked on the park guide map, and visitors can also look for toilets according to the instructions. If you need help when going to the toilet in the park, you can press the "emergency help button" in front of the toilet seat.
Toilet flushing is automatic. When washing your hands, press the tap and it will turn off automatically after use. Some public toilets have set up "special toilets" for the disabled, the elderly, people with babies and children.
Question 80: Can I bring a small bench into the park?
A: There are no restrictions on folding or portable benches. Visitors can be taken into the park if they are not disturbed.
Question 8 1: What do the franchisees in the park sell?
A: The format planning of licensed retail stores in the park is divided into three types: chain standard stores, specialty stores and general stores. There are 80 stores that will sell all kinds of Expo souvenirs and gifts. Visitors can use credit cards, UnionPay cards, etc. Spend money in the store.
In addition to licensed merchandise stores, the organizers also set up eight convenience stores in the public areas of the park as a supplement to the catering facilities. Convenience stores will mainly deal in fast food, drinks and other fast food, and at the same time sell some daily necessities to provide emergency services for tourists.
Sunshine Valley in the park is the most concentrated place for all kinds of retail stores. In addition to licensed product stores, Xinhua Bookstore, Ambry and New World Department Store have also opened retail stores, offering Expo souvenirs at different prices.
Question 82: How to quickly solve the problems encountered in the Expo site?
A: Don't worry when you encounter problems. You can call the Expo hotline 9620 10. 9620 10 is the only designated official service hotline for Shanghai World Expo, which can answer all the questions about Expo knowledge popularization, mass feedback, Expo music collection, Expo licensed products, Expo ticketing consultation, volunteer policy consultation, park tour and tourist service that have been concerned by all sectors of society in recent years.
Question 83: Are there any tour guides in the Expo site?
A: There are no special tour guides in the park, but visitors can rent Expo electronic tour guides from more than 400 hotels, scenic spots and designated travel agencies in Shanghai. This intelligent tour guide is not only proficient in seven languages: Chinese, English, Japanese, Korean, French, German and Spanish, but also can automatically carry out satellite positioning no matter where tourists go, and then explain the locked attractions with sweet voice. For example, when introducing the Expo venues, in addition to the architectural concept, characteristics and highlights of the venues, we can even tell you interesting stories about the venues.
Food and drink
Question 84: Where to eat in the park?
A: The Expo Park has planned 85,000 square meters of catering facilities, including 65,000 square meters in Pudong Park and 20,000 square meters in Puxi Park. 80 catering service providers in the park have set up 13 1 restaurants, and 60 restaurants in foreign exhibition halls can serve 40,000 people at the same time. There are about 40 dining spots, and tourists can usually walk for about 5 minutes to reach them.
The dining center on the west side of the Expo Axis is the largest dining center in the park, including China Food City, eight Chinese cuisines, alley customs, world food forest and other food areas. For tourists who don't want to wait in long lines for fast food, it is recommended to choose designated restaurants in the park, such as KFC, which sells various packages.
Question 85: How much is the per capita meal in the park? Can I swipe my card?
A: There are nearly 65,438+00 dining places to choose from, such as Chinese restaurants, fast food restaurants, flavor restaurants, convenience stores and coffee bars. The per capita meal cost ranges from ten yuan to several hundred yuan. Among them, fast food with per capita consumption above 30 yuan is the most sought after.
More than 3,800 POS machines are installed in the park, so visitors can pay by credit card even if they buy a bottle of water.
Question 86: Are there any high-end specialty restaurants in the park?
A: In the Chinese Food Street in the core area of the Expo, almost every province and city will provide food. We won't count the classics of the eight major cuisines, and the price is on the high side. The lowest per capita consumption of restaurants such as Sichuan cuisine and Cantonese cuisine is about RMB in 300 yuan. In addition, many exhibition halls will display local snacks. For example, there is a chocolate factory in Belgium Pavilion, but the number of free tasting is limited, so you should be quick. At the same time, some national pavilions also have special restaurants. For example, the French Pavilion invited Bossel Brothers in master chef to open the Sixth Sense Restaurant, offering two sets of French dinners in 300 yuan and 500 yuan, including creative desserts in the shape of the French Pavilion. If you want to enjoy refreshing sangria wine and delicious paella in summer, you must go to the Spanish Pavilion. On the second floor of the Austria Pavilion, an Austrian restaurant will be built, where visitors can taste local delicacies and special foods of Austrian federal states. Besides, in the turkey restaurant, you can't miss the hard ice cream that you must eat with a knife and fork.
Question 87: Is there any Shanghai food in the park?
A: There is a "Chinese Food Street" in Zone B of the Expo Park. Among them, Shanghai-style snack area and local special dining area can let tourists taste authentic Shanghai cuisine. In addition, well-known local restaurants in Shanghai, such as Hutchison Restaurant, Lao Zhengxing and Lao Fengge, can also be found in the park.
Question 88: Does the restaurant in the park provide reservation service? How to make a reservation?
A: At present, the fast food and snack bars in the park have not provided reservation service, but some high-end restaurants can make reservations by telephone, and the specific reservation matters can be consulted through their permanent hotline.
Question 89: Is the price of KFC in the park the same as that outside the park? Is the variety complete?
A: There are 7 restaurants in the KFC Expo Park, including 5 restaurants in Pudong, which are located opposite the China Pavilion in Block B; Next to Japan Pavilion and Korea Pavilion in Zone A; Next to the American Pavilion in Area C; On the European Square in Area C; Next to Monaco Pavilion in Area C; Two in Puxi, located next to the case museum in Hamburg, Germany, in Area E; Next to the Japan Industry Pavilion in Block D.
KFC Expo Restaurant mainly provides set meals and drinks. The set meal includes staple food, drinks and snacks, and basically includes KFC's star products: spicy/crispy chicken leg burger, New Orleans roast chicken leg burger, Zhizhen seven shrimp burger, sucking original chicken, New Orleans roasted wing and spicy wing, etc. The price is the same as the restaurant outside the park, but it feels expensive, because it only sells set meals and there is no special discount. In the restaurant of the USA Pavilion, there are also five KFC products to choose from, including two staple foods and three snacks.
Question 90: Are there enough goods in convenience stores and pastry shops in the park? What is the price?
A: familymart and Rosen convenience stores operate four convenience stores in the public area of the Expo Park, as well as Christine's bakery, Yuanzu bakery, Jing 'an bakery and other pastry shops. The prices are basically the same as those outside the Expo Park. Moreover, after several trial runs, these stores have indicated that they have stocking experience, and there should be no more out-of-stock situations when they are officially put into operation.
Question 9 1: Can I bring bread or fruit into the park?
A: It is strongly recommended that individual tourists, who account for the vast majority of Expo visitors, bring their own dry food. However, there are some precautions when carrying food. Don't carry hard-to-preserve food such as box lunch. It is best to bring small packages of bread or biscuits. You can't bring your own liquid drinks in the Expo site, but you can bring some fruits to quench your thirst, and most people who have experience in playing will prepare some foods with a slightly stronger taste, such as mustard tuber, preserved plum and duck neck. During the trial operation, there were many "professional duck eaters" in the park, especially when waiting in line outside popular venues, they chewed and chatted, turning a boring and long wait into a gourmet trip in a blink of an eye. Of course, we also need to remind everyone to bring a small bag that can hold garbage and maintain environmental sanitation together.
Question 92: Where can I eat without queuing?
A: Basically, almost all restaurants have to queue up at the door during meal time. "Eating at the wrong peak" can save the trouble of queuing. Generally speaking, 10 am and 2 pm are relative vacancies in restaurants. The disadvantage of this method is that people are often not too hungry at 10 in the morning, but the opposite is true at 2: 00 in the afternoon, so I suggest you make some preparations before seeing a doctor, such as not eating too much breakfast, or simply eating enough.
safe
Question 93: What are the security procedures for entering the park? About how long will it take?
A: Visitors should queue up in turn and enter the park after pre-inspection, security inspection and ticket inspection. Among them, special attention should be paid to tourists who hold preferential tickets, such as the disabled, the elderly over 60 years old, students, children over 1.2 meters, and active servicemen. At the same time, relevant valid certificates must be presented. Free children under 1.2m and tourists with mobility difficulties should be accompanied by adults.
As long as you master some tricks, it is no problem for 18 seconds to pass the security check easily. The method is simple, and it is divided into three steps.
First of all, don't covet to walk less when choosing a queue. In most cases, the number of people queuing at the security checkpoints on both sides will be less than that in the middle.
Secondly, while waiting for the security check, you might as well touch your pants pocket first and take out your mobile phone, keys, coins, etc. in advance and put them in a small bag. If you wear a thick coat, you might as well take it off. When it's your turn to check, you just need to give the small bag and clothes to the security inspector, so that the waiting person only needs to go into battle lightly, and the security inspector can see at a glance, which greatly improves the security inspection speed.
Finally, "stretch your arms, split your feet and turn around" in one go. Every security inspector will clearly tell the candidates what to do next before implementing each security check step. After completing the "first" and "second" steps, the personnel waiting for inspection only need to concentrate, listen to the instructions of the security inspector, reach out, split their legs and turn around in one go, and they can easily pass the customs in 18 seconds, or even break the record by a few seconds.
However, it must be noted that during the Expo tour, tourists should try their best to maintain a good attitude and a happy mood when they need patience in security inspection or queuing for appointment, which will certainly help the security inspection pass smoothly.
Question 94: What is forbidden to bring into the park?
A: Eight prohibited items.
Soft and hard packaging drinks, alcoholic drinks and other liquid items, but liquid milk products needed by infants and liquid medicines needed by patients with diseases can be carried around in moderation.
Lighters, matches and other ignition devices
Banners, slogans, billboards, leaflets and other promotional materials
Means of transportation, including motorcycles, mopeds, bicycles, electric bicycles, motorized wheelchairs, scooters, skateboards, roller skates, etc. , but excluding strollers, hand-propelled wheelchairs and electric wheelchairs.
Except for service animals such as animals and guide dogs.
Delta wing, paraglider, hot air balloon, model airplane, kite and other liftable items.
Radio remote control toys, walkie-talkies and other radio transmitting equipment.
Other items that may hinder others from visiting, cause personal injury or property loss to others, disturb the order of the park and endanger the safety of the park.
Question 95: Can cosmetics be brought into the park?
A: Combustible, flammable and explosive cosmetics such as mousse, hair gel, hair wax and nail polish are not allowed to be brought into the park. Sunscreen and small bottles of cosmetics are allowed to be brought into the park, but only for one day at a time. Because it is difficult to grasp, female tourists are advised not to bring or only bring daily amount of sunscreen products.
Question 96: Can pulleys be used in the Expo site?
A: Visitors are forbidden to bring motorcycles, mopeds, bicycles, electric bicycles, scooters, skateboards and wheeled shoes into the Expo Park, except for strollers, hand-propelled wheelchairs and electric wheelchairs.
Question 97: Can you fly a kite in the park?
A: Kites are also prohibited items when entering the Expo. However, there are many pavilions in the park, and you can see all kinds of characteristic kites from ancient times to the present, especially the Mexico Pavilion. At the top of the exhibition hall is the "Kite Forest". People can see from the outside that 65,438+035 big kites were "released" on a large grassland. This "kite forest" represents Mexicans' expectation for the future. Visitors can study and rest here, buy kites in shops or make them themselves, and fly them in the square or outdoor green space of Mexico Pavilion.
Question 98: Can I take wedding photos in the park?
A: Although it is not explicitly forbidden to take wedding photos in the park, the organizers of the Expo said that they disapprove of tourists taking wedding photos, photos, short films and other behaviors that may affect others' visits.
Question 99: Is there a place to provide graffiti in the park?
A: There is no special place for graffiti in the public places of the Expo Park, but many pavilions are decorated with graffiti works to invite tourists to participate in graffiti. For example, in the interactive area of the Hunan Pavilion of the World Expo, people can use electronic murals and electronic markers to doodle on the spot and display them on the Mobius ring through projection technology. Students from Tongji University and Shanghai University carefully designed the theme in the urban best practice area of the World Expo, and combined with the traditional paper-cutting elements of China, they created the images of four famous beasts: Qinglong, Baihu, Suzaku and Xuanwu. This is the first time that graffiti works have entered the Expo site. The Polish Pavilion has also arranged an area where children can "doodle" at will, so that their "inspired works" can be integrated into the Polish Pavilion.
Question 100: Can you get many free gifts at the Expo site?
A: At the Shanghai World Expo, souvenirs donated and sold by major pavilions or exhibitors' exhibition themes, or local customs and advanced technologies, such as various handicrafts of the African Union Pavilion, Belgian bare diamonds, Russian dolls and French perfumes, really attracted many tourists' attention.
However, it should be reminded that free gifts are not readily available. Some pavilions only give gifts at designated times, and some pavilions provide free gifts in combination with questions and answers or lottery activities. Visitors may wish to consult the staff of each pavilion.