Can consumers call the police if they are cheated?

Can consumers call the police if they are cheated? Many merchants are conscientious merchants, but there is no shortage of unscrupulous merchants in this market, who sell dog meat by hanging sheep's heads and deceive consumers. Then consumers must handle complaints, so can consumers call the police if they are cheated? Can consumers call the police if they are cheated? 1

Cheating consumers can call the police, but it is not within the scope of police acceptance. It is suggested that consumers can call the official complaint number 12315 to complain about the merchants, or they can report to the industrial and commercial bureau and the consumer agreement, demanding that the merchants be investigated for legal responsibility. The state protects the legitimate rights and interests of consumers from infringement.

legal basis: article 16 of the law of the people's Republic of China on the protection of consumers' rights and interests, when providing commodities or services to consumers, business operators shall perform their obligations in accordance with this law and other relevant laws and regulations.

if there is an agreement between business operators and consumers, they shall perform their obligations according to the agreement, but the agreement between the two parties shall not violate the provisions of laws and regulations. When providing commodities or services to consumers, business operators shall abide by social morality, operate in good faith and protect the legitimate rights and interests of consumers; Unfair and unreasonable trading conditions shall not be set, and trading shall not be forced.

article 46 if a consumer complains to the relevant administrative department, the department shall handle the complaint and inform the consumer within seven working days from the date of receiving it.

if you are cheated on the internet, can you recover it after calling the police?

Nowadays, with the popularity of the Internet, online fraud has also become various. Nowadays, the common online fraud has the following forms:

(1) Online shopping fraud

Its manifestations are publishing false information, selling at a discount to attract consumers' attention, and selling high-quality imitation goods as genuine goods. After the buyer pays, criminals deliver the high-quality imitation goods to the buyer's hands and then disappear without a trace.

(2) Phishing fraud

Phishing fraud is actually a fraud by forging fake websites and false information. Criminals use rich computer knowledge to make fake websites and links for deception, and the authenticity of their websites is basically the same as that of brand stores in official website.

The general manifestations are to send false information to induce consumers to log on to their websites for consumption, and to obtain relevant identity information such as accounts and passwords from consumers by cloning, and to defraud some consumers who lack network security knowledge.

(3) online pyramid scheme fraud

the pyramid scheme phenomenon of online fraud is common. Internet MLM mainly uses the psychology of netizens to get high returns to conduct fraud. Netizens only need to register members and pay high membership fees to continuously develop offline members, from which they can make amazing profits. < P > The online MLM platform guarantees the victims to give high profits in time to trick them into increasing investment and actively developing offline, and when the time is right, MLM personnel will escape together with the victims' money.

(4) Online false information winning fraud

Nowadays, many criminals fill in false personal information on major shopping websites, and then register accounts to publish false advertisements to attract netizens' attention and cheat their trust.

Criminals will also make some attractive false advertisements and jump out of the website page from time to time, such as "Congratulations on winning the first prize" and "Don't miss the big welfare show", so that the victims will mistakenly think it is true and then get in touch with the criminals, and the criminals will ask the winners to pay a series of requirements such as "deposit" to defraud the victims of a lot of money.

if the victim chooses to call the police after being cheated on the internet, it is likely that the case will be filed as a criminal case.

However, although the case may be put on criminal record, the suspect may be abroad, so it will be difficult to arrest him, so even if the case is reported, it is difficult for the public security organ to arrest the suspect.

In addition, even if the suspect may be arrested and brought to justice, but he has squandered all his money when he was arrested, even if the court decides that he will refund all the accounts, he will not be able to refund the compensation, which will eventually lead to the irrecoverable money.

in a word, if we are cheated of our money online, we should call the police immediately. If the public security organs catch the suspects in time, there is a great chance that our money will be recovered. On the contrary, waiting for the money to be squandered, it will be difficult for us to recover the money we were cheated.

Related Laws

Article 64 of the Criminal Law, all the property illegally obtained by criminals shall be recovered or ordered to make restitution; The lawful property of the victim shall be returned in time; Contraband and personal belongings used for committing crimes shall be confiscated. Confiscated property and fines shall be turned over to the state treasury and shall not be misappropriated or disposed of by themselves. Can consumers call the police if they are cheated? 2

Can people call the police if they are cheated if they get a ticket online

People can call the police. If the behavior is serious, the other party needs to go to jail.

It's best not to brush the bill, because it's forbidden. Therefore, we need to be good citizens. Although it's easy to make money by brushing the bill, since the country doesn't allow brushing the bill, there are some reasons why we can't do it.

Nowadays, many online shops will make a bill in order to get a good evaluation of their products, a good purchase quantity and so on. Because the data of swiping the bill has affected consumers' shopping, the state began to stop it and banned all swiping behavior.

Since there is a brush list, it is inevitable that some people will invite students and others to cheat the corresponding property. When we are cheated, we should call the police and keep relevant evidence to deal with the existing situation through the police. No matter what harm happens to us, believe in our motherland and the power of the police.

I wonder if you have ever been cheated? I believe there should be many people. Can consumers call the police if they are cheated? 3

What should consumers do if they are cheated in online shopping?

1. Complain to the website

Each large shopping website has its own customer service department to handle all kinds of transaction disputes. Consumers can provide fake and shoddy products photos, chat records, transaction records and other related records to the website, and make complaints or reports. If there is a criminal suspect, all large shopping websites will also report the situation to the public security organs in a timely manner.

2. Report online

Once you encounter online shopping fraud, you should report it to the public security department in time. In order to prevent more consumers from being deceived, the deceived consumers should report it to the public security department in time and request the public security department to seal up the website and the liar's mobile phone and bank account. Consumers can report to the network supervision office of local public security bureaus or call the police.

3. Complain to consumers' associations

Like ordinary goods, if there is a consumer dispute over goods purchased online, you can also complain to provincial and municipal consumers' associations.

Rights Protection Hotline 12315. Regarding the risks of online shopping, the staff reminded consumers to try their best to obtain shopping vouchers or save relevant evidence such as transaction agreements (including electronic versions). Most of the actual distributors of online shopping are foreign companies, and they should pay attention to checking the official seals of bills when receiving goods. If there is a dispute over the purchased goods, you should complain to the relevant departments where the bill stamping unit is located according to the principle of territorial jurisdiction.

Where can I complain if online shopping is cheated?

according to relevant laws and regulations, if you shop on the platform, you can make a complaint directly through the online shopping platform. If the platform complaint fails or there is no place to complain, you can call the consumer hotline 12315 to reflect the situation according to your actual situation. In addition, you can complain to the China Consumers Association.

how to protect rights when online shopping is cheated?

1. Complain to the trading platform

Provide the evidence you have, including objects, chat records, invoices, transaction records, etc. The general online shopping platform has a corresponding complaint mechanism. If the complaint is true, there will be a severe punishment mechanism to recover your own losses.

2. Complain to the Consumers Association

Like physical stores, online shopping can also complain to the 12315 Consumers Association if there is a transaction dispute. Similarly, consumers should also keep evidence such as shopping vouchers. Need to be reminded that online shopping dealers are mostly in other places. Consumers should pay attention to check the official seal of the bill when receiving the goods, and complain to the Consumers Association where the official seal of the bill is located according to the principle of territoriality.

3. Complain to the courier company

Sometimes there is something wrong with the online shopping goods in the delivery process. It is not the intention of the merchant to cheat. The courier company should also bear the responsibility for the damage to the goods, so you can call the courier company to complain. There are special complaint platforms on websites such as the State Post Bureau, and you can also get compensation.

4. Complain to 12345

Local government departments have set up 12345 citizen service hotline to strengthen public service. After the public calls the hotline, the receptionist will promptly forward the complaint to the relevant departments for handling. Relevant departments will reply to the public after handling it. Because the relevant departments must also feed back the results to the public service hotline and incorporate them into the assessment, complaints can generally be better resolved.

5. Complain and report to the public security organ

When the deception is serious and involves a large amount of money, which constitutes online shopping fraud and violates the law, it is necessary to report to the public security department and ask the public security department to intervene, which can not only avoid more consumers being deceived, but also strive for reducing the possibility of property losses for themselves.