This situation may be caused by problems with the software itself, network problems, or mobile phone problems.

1. The software itself has certain loopholes and needs to be updated to the latest version. If it is not updated, the platform will not be able to be viewed.

2. Network problems, unstable network signals will also cause the platform to be unable to watch.

3. There is a problem with the phone itself (it may be insufficient memory, or it may be a system problem on the phone.) Re-uninstall and install the latest version to watch.