1. Installation and startup problems: Cannot download or install the Strawberry PictureBox app. To solve this problem, please check whether the download source is reliable, and make sure that your cell phone or TV device allows you to download apps from a third-party app store; if it is downloaded from an official store, please make sure that your device's operating system version is compatible with the app. If you are downloading from an official store, please make sure your device's OS version is compatible with the app.

2. Playback problems: Strawberry Shadowbox videos cannot be played or lags after opening. To solve the problem, please check whether the network connection is stable, try to switch to a faster network environment; clear the cache and restart the app; make sure the software version is the latest, if there is any update, please upgrade to the latest version.

3. Content search and playback privileges: Can't find the content you want to watch or no playback privileges. To solve this problem, enter the correct movie name to search; some movies may not be able to be played due to copyright reasons, try to find other available resources.

4. Account and authorization issues: Failure to log in/register for an account or invalid membership benefits. To solve this problem, please re-enter your account information or contact customer service to solve the account problem; confirm whether you have renewed or activated your membership.