Food service is a comprehensive job that requires a wide range of skills and postures. From the kitchen to the dining room, each part of the process requires careful arrangement and operation. In this article, we will provide a detailed introduction to mastering the essence of food service, from pre-service preparations to the service process in the restaurant.

I. Preparation before service

1. Determine the menu and restaurant layout

Before the service, you need to determine the menu and restaurant layout. The menu should contain a variety of food and beverages to meet the needs of different guests. The restaurant layout needs to take into account the comfort and visual effect of the guests in order to create a warm and comfortable dining environment.

2. Prepare ingredients and tableware

Before serving, you need to prepare the necessary ingredients and tableware. The ingredients should be fresh and hygienic, and the tableware should be clean and neat. At the same time, you need to check that the kitchen equipment and cutlery are complete, and make sure everything is ready.

Second, the service process in the restaurant

1. Greeting guests

Guests enter the restaurant, the waiter should immediately greet the guests, and greet the guests. At the same time, you need to ask the guest's dining needs, such as the number of diners, dining time, dining requirements and so on.

2. Lead the guests to take their seats

The waiter should lead the guests to take their seats and pull out the chairs for them. At the same time, you need to pass the menu for the guests, and introduce the restaurant's specialties and recommended dishes to the guests.

3. Accepting guests' orders

After the guests' orders, the waiter should listen carefully to the guests' ordering needs and help the guests choose the dishes. At the same time, need to ask the guest's taste and eating habits, in order to provide better service for the guests.

4. Serve pre-dinner snacks

After the guests order their meals, the waiter should serve them pre-dinner snacks, such as meal packets, small dishes, etc. At the same time, the waiter should introduce the pre-dinner snacks to the guests. At the same time, you need to introduce the guests to the types and characteristics of pre-dinner snacks.

5. Serving and pouring

After the guests order, the waiter should serve the food in time and pour the wine for the guests. At the same time, attention needs to be paid to the order and time of serving to ensure that the guests' dining experience.

6. Provide service for the guests

During the guests' dining process, the waiter should provide various services for the guests, such as changing tableware, adding water and so on. At the same time, it is necessary to pay attention to the guests' dining situation and provide timely service for the guests.

7. Checkout and send off

After the guests' meal, the waiter should check out for the guests and send them off. At the same time, guests need to be asked about their dining experience and provided with feedback.

Three, the closing work after the service

1. Clean up the table and tableware

After the guests finish the meal, the waiter should clean up the table and tableware in time, and disinfect the tableware and table. At the same time, it is necessary to check whether the tableware and table are in good condition so that the next guest can use them.

2. Organize the kitchen and dining room

After the guests have finished eating, the waiter should organize the kitchen and dining room to ensure that the kitchen and dining room are hygienic and clean. At the same time, you need to check whether the kitchen equipment and tableware are complete for the next use.