Staff training plan 1 1. training demand analysis-the premise of scheme design
Training experts should adopt various methods and techniques to analyze the necessity, objectives and contents of training. Demand analysis is the premise of determining training plan and the basis of training evaluation. Training needs can be carried out in three aspects:
1, tissue analysis. According to the vision and mission of the enterprise, determine the requirements for employees to ensure that the design concept of the training plan meets the overall goals and strategic requirements of the enterprise.
2. Job analysis. If a new employee has a mature job description, you can directly refer to the requirements for employees in the reference book.
3. Gap analysis. It refers to comparing the current level of employees with the requirements of their skills and attitudes in future jobs, studying the gap between them, and determining what kind of training is needed to improve employees' post competence.
Two, clear training objectives, set the overall goals and specific goals at different levels.
The overall training goal is the design basis of the whole training scheme, which has the characteristics of macroscopic and operability. A typical performance is to help new employees understand and be familiar with the general situation of the company through induction training, so as to adapt to the various environments of the enterprise and be competent for new jobs, so that new employees can have an all-round understanding of the company, know and recognize the career and corporate culture of the enterprise, strengthen career choices, and understand and accept the language and code of conduct of the enterprise. The specific goal of training is to decompose and refine the overall goal, which is operable. Generally, it includes understanding the culture and business philosophy of the enterprise and being familiar with various general policies, rules and regulations of the enterprise; Understand the business situation of the enterprise and the basic knowledge of products, and understand the basic requirements of the post; Can skillfully apply various basic work skills, etc.
Third, follow the training principle.
The training principle is the definition of the concept of scheme design, such as on-the-job training, supplemented by off-the-job training, and rapid growth in practice; Conduct targeted training for different categories of new employees; The training process is strictly managed and evaluated.
Four, clear the applicable object of the training plan.
If this scheme is suitable for the training of new employees in a company or department.
Fifth, set a reasonable training time
Generally speaking, the company's pre-job training ranges from 7 days to 30 days, while in a few large companies, the sales of some positions take 2 to 3 months. The culture period after arrival is long, lasting about 6 months-1year.
Six, choose the right training department.
Pre-job training is arranged by the company headquarters, and the responsible department is the human resources department or a special training center; During the on-the-job exercise, the business department where the employee works is responsible; If it is exercised across departments, several business departments will be responsible.
Seven, design training content
Generally speaking, the content of induction training for new employees should include training in knowledge, skills and other qualities, which should be consistent with the results of demand analysis and related to the requirements of the job. Knowledge should include the geographical location and working environment, corporate culture and business philosophy, corporate strategy and development prospects, corporate logo and origin, corporate historical development stages, products and services, etc. Professional positions should increase the corresponding professional knowledge. For example, the new technical staff of a company need to learn 10 professional-related books and pass the exam in a short time. Skills should include effective communication, teamwork, time management, meeting management and other general skills. Other qualities mainly refer to the ability to identify with corporate culture at the level of values. In addition, different training levels have different content focuses. For example, enterprise-level training tends to macro-level such as culture and policy, while department-level training tends to departmental structure, functions, job responsibilities and key performance indicators.
Eight, choose the appropriate training method
Training methods usually include teaching method, demonstration method, case method, discussion method, audio-visual method and role-playing method. , each with its own characteristics. In the induction training of new employees, they should be selected reasonably according to their needs and possibilities. According to the law of adult learning, the induction training of new employees should adopt the way of high participation of students as far as possible to improve the training effect.
Employee Training Scheme II In order to reasonably use and maintain the machines in the workshop, strengthen the production management of the workshop, comprehensively improve the operation skill level of the workshop employees, and improve the production output and product quality of the workshop, the following training scheme is formulated:
A, the company's basic rules and regulations training:
Workshop employees are required to keep in mind the company's basic rules and regulations, abide by the company's relevant systems, and do their jobs well within the scope required by the system.
Second, the employee responsibility:
1. Purpose: To make employees clear their job responsibilities, do their jobs well in an all-round way, give full play to their abilities, and improve the team production capacity of the whole workshop.
2. Training method: Through the daily production of the workshop, the pre-shift meeting and the on-site explanation and inquiry, learn from the excellent employees in the workshop and learn in writing.
3. Evaluation: feedback inspection is conducted after the study, and evaluation and assessment are made through the daily work performance of employees, evaluation by supervisors and employees in the same workshop, and question and answer of test papers.
4. Effect: Every employee in the workshop is required to clarify his/her job responsibilities and do his/her job well.
Third, the workshop product quality requirements:
1. Objective: To fully understand the product categories of the workshop and the quality and technical requirements of related products, strictly control the quality of products opened by ourselves in daily production, achieve high yield and high quality, and maximize the basic production capacity of the workshop.
2. Training method: Through the explanations of masters and technicians, the quality requirements of quality inspectors when inspecting products, learning the quality requirements of products in actual machine operation, mutual learning and discussion among employees, writing, etc.
3. Evaluation: product quality inspection issued by employees, inspection results of supervisors and quality inspectors, and questions and answers on test papers.
Four, the basic operation skills and common production failure solutions:
1. Objective: To comprehensively improve the skill operation level of workshop employees, improve the overall production level of the workshop under the requirements of high quality and high standards, and require employees to skillfully operate machines, skillfully solve some common production failures, and improve their self-ability in daily startup.
2. Training method: through practical training and relevant experience summary, explanations and operation drills by the person in charge, the captain and relevant personnel, the leading role of outstanding employees in the workshop, written learning, etc.
3. Evaluation: On the one hand, the employee's personal description (or questionnaire survey); On the other hand, employees' daily work performance and on-site actual operation prevented and solved some production failures in time.
Verb (abbreviation for verb) Operation, use and maintenance of workshop production equipment:
1. Purpose: To require employees to operate the machine skillfully, understand the basic working principles of some production equipment, master how to maintain the production equipment, minimize the damage times of the production equipment in the workshop, and really do a good job in the maintenance of the production equipment.
2. Training method: through the explanation and practical operation drills of workshop supervisors, masters and excellent employees, the explanation and explanation of mechanics and electricians, the guidance of professionals and written materials.
3. Evaluation: the daily performance of employees, the inspection and supervision of foremen and related personnel, the use and maintenance records of production equipment, etc.
Description:
The above are five aspects of employee training. Please refer to the details of each aspect for the detailed training contents of these five aspects. Each employee is required to be strict with himself/herself first, be prepared for study, improve his/her level in all aspects in the shortest time, and maximize his/her personal value.
In daily production, in strict accordance with the requirements of all parties concerned, do your own job, work hard for the production in China, comprehensively improve the skill level of the production line in this workshop, and form an excellent work team in the workshop.
Staff training plan 3 Production management should be good at analyzing the needs and desires of different levels in time in order to develop a variety of new products that meet the needs of different levels. Products that meet people's needs can be accepted by customers. Therefore, make a product development plan:
A, the kitchen and other departments (marketing department, purchasing department, public relations planning department) closely contact, timely understand the market information demand, in order to improve and develop products.
1. Understand the requirements of nutrition, quality, raw materials and utensils of dishes.
2. Understand the price of dishes, promotion methods, sales volume and advertisements.
3, market capacity, customer demand, consumer psychology trend, understand the product quality.
Second, the kitchen will communicate with all staff, so that all staff can make suggestions for product development, and accordingly establish a rationalization proposal handling system, effectively reward rationalization suggestions, institutionalize, advocate and encourage innovation awareness.
Third, set up a product development team, led by the kitchen, with the participation of purchasing and marketing departments. According to market information, constantly develop new products.
Four, regularly collect new product development suggestions, through evaluation and appraisal. Formulate new product plans and task books, and then study product sales and service methods through trial production and appraisal.
Five, regular job and technical training for employees, assessment and evaluation of each team chef, chef, rewards and punishments according to work performance.
Staff training plan
In order to strengthen the corporate culture construction of the company, promote the communication and emotional connection between employees of various projects, mobilize the enthusiasm of employees, improve the cohesion of the company, and gradually improve the welfare mechanism of the company.
Second, the content of the activity
Organize some employees to visit the Thousand Buddha Cave.
Third, the object of the activity
The front-line employees who entered the company before 20XX 1 month are mainly security guards, cleaners and maintenance workers who directly provide services to residents.
Four. Activity time: 65438+1October 18.
Verb (abbreviation of verb) activity content
1. Participants gather in the company at 8:30 to announce the activity discipline, and leave the company at 8:40 (employees bring their own breakfast).
2.8:40- 10:40 drive to the Thousand Buddha Cave.
3. 10:40- 13:00 Visit the Thousand Buddha Cave.
4. Dining time is from 13: 20 to 14: 20.
5.14: 20 ——16: 30 and drive back to the company.
Activity cost of intransitive verbs
1, meals in 300 yuan /*2 tables * 1 meals =600 yuan.
2.24 tickets *90 yuan/person =2 160 yuan.
3. Rent a car in 400 yuan/Taiwan * 1 =400 yuan.
4. Fuel cost 300 yuan *2 cars =600 yuan.
* * * Count: 3,760 yuan (three thousand seven hundred and sixty yuan only)
Staff training plan 5. In order to provide all kinds of high-quality products to the guests in time and ensure that all the needs of the guests are met, the kitchen has an unshirkable responsibility for product quality management. In this regard, this plan is specially formulated:
1. Arrange the chef team according to the dishes and products. Each team will work under the leadership of the chef and the chef, and be responsible for their own cooking varieties, process in strict accordance with product specifications, unify product standards and ensure quality.
Second, each team must obey the leadership and cook according to recipes, menus, special dishes and reserved dishes. After going to work, first of all, do a good job in cleaning the chopping board and stove, prepare all kinds of condiments, check and filter them to prevent impurities from mixing and affecting the quality of dishes.
Third, the principle of advanced and first-in-first-out is adhered to in processing raw materials. Raw materials must be carefully collected, stored and expanded, and materials should be taken in stages to make the best use of them. Refrigerator appliances should be placed neatly, raw and cooked separately, and classified every day to prevent food from going bad. If it is found that spoiled food is not allowed to be processed and sold, it should be reported to the chef for handling.
Fourth, adhere to the principles of substandard food quality, substandard quantity, unclean containers and disrespect for religious beliefs. In particular, color dishes and pyrotechnic dishes should be taken seriously, and the flavor characteristics should not be changed at will, and the serving time should be mastered in strict accordance with the order and customer requirements.
Five, strict control of food hygiene, from the purchase, purchase, cooking and production should be strictly controlled to prevent food pollution. Work in strict accordance with the operating procedures, and disinfect tools, chopping boards and other appliances as required.
Six, in order to put an end to the problem of unqualified food quality, the cook's cooking process is tracked, and the cook is urged to make every effort to ensure the product quality in cooking.
Seven, at any time according to the changes in market demand and customer requirements for dishes, local finishing and improvement of dishes, improve the quality of dishes, so that the color, fragrance, taste and shape of dishes are more suitable for the changes in people's tastes.
Employee Training Plan 6 In order to improve the quality and professional skills of employees, promote the promotion of software and increase the competitiveness of enterprises in the market, the company decided to effectively train employees, and the training plan of the company's training department was formulated as follows:
First, the regular meeting every morning.
(1) Five minutes before the meeting, the inspirational song "Believe in yourself" was sung by all the staff along with the music.
(2) After the song, the host said hello to everyone, and the staff responded well and boosted morale. Enter the subject of the meeting.
(3) The internal staff of Guangzhou Headquarters will hold an early meeting in the conference room first, so that all departments can summarize the work of the previous day, talk about the gains and existing problems of the work, and plan the work goals for the new day, so that everyone can have a clear goal for their work, and colleagues can compete well and encourage each other;
(4) Using our company's remote software, we will hold a video conference with other departments across the country, and everyone will report on the situation and existing problems, and encourage each other to start our work enthusiasm on a new day.
Two. Large-scale training course plan (all employees participate)
(1) Public relations etiquette: including reception etiquette, business etiquette, telephone etiquette and company etiquette.
(2) Skills of communication and cooperation between departments: cohesion, cooperation, division of labor and problem solving among departments, thus enhancing enterprise cohesion.
(3) Company management system: attendance system, personnel system, office civilization system, office supplies management system and equipment management system.
(4) The corporate culture and introduction of the company, the use of remote software, market positioning, etc.
(5) Staff's loyalty to the enterprise, staff's life goals and career planning.
(6) How to build a high-performance learning team?
Third, the training course plan of Peimen
1, China Merchants Department
(1) Company business system: including workflow, salary, commission, etc.
(2) Basic knowledge: goal and mission, introductory instructions, basic action training, implementation plan and declaration of determination, and reuse of sales backbone.
(3) Grasp the customer's psychology: Understand and master the customer's psychological test to improve work efficiency.
(4) Market analysis: Compare and analyze the charges and characteristics of peer companies, and focus on our company's software.
(5) Marketing skills
(6) Guest questions: Collect and sort out some questions with the highest rate of customer questions, and the supervisor will summarize the most reasonable answers and unify the employees' answers.
(7) Literacy training: comprehensive quality and professional ethics education.
2. Internal training plan of the training department
(1) Corporate Culture and Remote System Software Training
(2) How to be an excellent lecturer
(3) How to do PPT well
(4) training demand analysis
3. New employee training
(1) Corporate culture: including corporate background, current situation, organization, corporate goals and cultural atmosphere.
(2) Job responsibilities: job structure, job relationship, job responsibilities and assessment objectives.
(3) Company management system: personnel system, attendance system, office supplies system, equipment management system and civilized office system.
(4) Company etiquette: telephone etiquette and workplace etiquette. Three. Dealer training
Now is the formation stage of the company, and dealers and agents will come to know about the company's business from time to time. Our training department is responsible for assisting Mr. Mao to train the guests, explaining our remote system software and the advantages and positioning of the company's business in the market, and promoting the market with heart.
Fourth, the training needs survey.
In order to make the training plan targeted and operable, the training department will conduct a training demand survey before making the training plan. The survey methods are: interview and questionnaire survey. (The questionnaire is attached) According to our survey results, we can do the training courses that employees need most help in the emerging stage.
Verb (short for verb) group activity
1, the company will organize some group activities on some holidays, such as singing K, climbing mountains, traveling for dinner and so on!
2. The company celebrated every employee's birthday that month, and everyone celebrated together, so that all employees had the warmth of home!
Sixth, cooperate with the work
The final effect of training can not be separated from the strong support and cooperation of various departments. The company hopes to get the assistance and strong support from all departments in training awareness publicity, training time arrangement, training venue implementation, training conference preparation and post-training supervision and implementation. Every time the company trains each department, the project team members will conduct detailed research on the relevant departments or terminals, so as to carry out targeted, accurate and practical training and get effective results.
Seven. Status of implementation of recommendations
The above plan is a preliminary arrangement. Specific training topics and time arrangements shall be handled flexibly by each department according to the specific situation. We only need to negotiate with the personnel administration department in advance to arrange the lecturer. We also suggest that each department has a person in charge of this training to take charge of the specific matters of training. We suggest that all departments increase their efforts in the implementation, supervision and inspection after training, because this is the guarantee for the training to achieve real benefits. It is best to form a system and implement it on everyone.
Eight. any other business
Other unfinished matters shall be settled through communication and consultation. It is hoped that all departments can establish long-term training plans, and that the training department and all departments will work together to regard the company as a model of training performance.