The design interface and operation of various softwares are different. The following cashier system operation is for your reference, and I hope it will help you!
Kesi catering cashier system is specially designed for small and medium-sized restaurants, with compact and applicable functions. It is developed based on years of practical experience and combined with the actual process of catering cashier business. The interface of the system is concise and beautiful, the operation is intuitive and simple, and it can be used normally without special training. The system supports the basic functions of catering cashier, such as reservation, group billing, bill merging and splitting, bill withdrawal, bill transfer, gift, bill change, member management, waiter management, checkout receipt printing, kitchen printing, etc. All kinds of reports are complete and can be exported to Excel, which can be widely used for cashier management in various restaurants.
first, quick start
1.1, noun explanation
room setting: room items can also be understood as the types of rooms (for example, it can be divided into halls and private rooms). Specific to a certain room type has its corresponding dining table, and each dining table is specific to a registered customer who comes to the store. Generally, after providing the dining table to one guest, it can't be provided to another guest for consumption until the current guest exits the occupied state. This item is set in the system settings and used when customers bill.
consumption items: items provided by the store to customers for a certain fee (such as dishes, service items, drinks, cigarettes, etc.).
this item is set in the system settings, and is used when increasing consumption for customers.
waiter settings: waiters refer to our employees who can provide services to customers. In this setting, waiter information can be added, modified and deleted. With the waiter information, you can specify the waiter when billing, which is convenient for counting the service workload.
member settings: members are the collective names of VIP customers, signing customers, group customers, contract customers and other customers of our store. You can set the membership levels (such as advanced members, intermediate members, ordinary members, etc.) and set the discount ratio for each membership level.
operator setting: the operator refers to the employees of our store who use this system, and the administrator can assign them the corresponding operation authority.
print settings: print settings can control whether to print the checkout list for customers and control the printing format of bills when customers check out.
data management: including data backup, restore, data emptying, data compression and modification.
business management → customer billing: every customer must register (establish a customer account) before spending, and arrange a dining table for the customer. The dining table must be set in Room Dining Table Settings in System Settings module, and the system can only register the set dining table.
business management → change the dining table: if the items currently occupied by the guests must be terminated due to reasons in the store or the requirements of the guests, but the consumption of the guests has not ended, therefore, the guest information and consumption information can be transferred to another new item without checking out. For example, change the dining table.
business management → increase consumption: all items consumed by guests in the process of consumption should be accounted for, so as to automatically calculate the consumption amount when guests leave the store. The guest's consumption details are recorded here.
business management → customer checkout: end the current consumption activities of customers, collect money and automatically restore the occupancy status of room items (dining tables) to available status.
shortcut key: a key used to quickly complete a certain task
In the main interface:
F1: pop up the software help
/: navigate to the quick find edit box, where you can directly enter the table number to select a table number, and here you can quickly locate it by entering only part of the information of a certain hand.
F2, carriage return: billing
F3, space: increasing consumption
F4, carriage return: closing
F5: reservation management
keypad area:
"+ ":opens the window of increasing consumption, which is used to switch to the input box of the input quantity.
"- ":in the main interface, you can check out the currently selected dining table, and in the window of adding consumption, you can check out immediately.
for shortcut keys in other interfaces, you can directly look at the prompts in the interface.
1.2, enabling steps
Step 1: Install this system.
step 2: execute the "system maintenance → system settings" menu and set related items.
room dining table settings
consumption item settings
operator settings
waiter settings
membership settings
business shifts
data clearing
print settings
Step 3: Get started.
1.3, daily operation steps
Step 1, double-click the icon to open the system
Step 2, enter the correct user name and password to log in
Step 3, business management → customer billing
Step 4, business management → reservation management
Step 5, business management → increase consumption
Step 6.
step 8, member management module: manage the basic information and consumption information of members.
step 9, data management: database compression/repair, data backup and system setup.
1.4, daily business operation steps
Step 1, registration module: business management → customer billing
Step 2, order-taking module: business management → increasing consumption
Step 3, cashier module: business management → customer checkout
1.3, hardware equipment support
1, printer
. Support for various types of punching and bill printers
2. Cash box
Support for connecting the cash box of small ticket printer through RJ45 port
2. Operation method of each functional module
System main interface:
(Figure 1)
I. Guest registration
1. Customer billing: The function is to establish a customer consumption account, and this module is designated for each customer who comes to the store.
(Figure 2)
After selecting a dining table in available or reserved status, click the menu Business Management → Customer Billing (or click the shortcut button of Customer Billing in the main window or press F2) to enter the customer billing interface.
(Note: the dining table is displayed as an icon in the main interface of the system, and the display mode can be switched by clicking the "icon/list" button in the main interface)
After entering the "Customer Billing" interface (as shown in Figure 2), you can see the basic information about the selected billing dining table and some basic expenses.
fill in the number of guests (required) and specify the waiter (optional).
after filling in, click "ok" or press enter to complete the billing task, and click "cancel" or press "Esc" to cancel the billing operation.
2. Changing the dining table: Function If the dining table currently occupied by the guest has to be terminated due to in-store reasons or the guest's requirements, but the guest's consumption has not ended, therefore, the guest information and fee information can be transferred to another new project without checking out. For example, change the dining table.
(Figure 3)
After selecting the dining table to be replaced, click the menu item "Replace Dining Table" in the right-click menu to enter the dining table replacement interface (Figure 3).
after entering the "change dining table" interface, you can see the current dining table number to be changed (i.e. the original dining table), and enter the target dining table to be adjusted in the text box after "Adjust to".
after filling it out, click "ok" to complete the task of changing the table, and click "cancel" to cancel the operation of changing the table.
3. modify registration: if the function is incorrectly filled in when the customer bills, or is used to modify the number of guests, the waiter can complete it through this operation.
after selecting the dining table whose registration needs to be modified, click the right-click menu "Modify Registration" to enter the interface of modifying registration.
after filling in, click "OK" or press "Enter" to complete the modification task, and click "Cancel" or press "Esc" to cancel the modification operation.
4. Reservation management: this function can complete the functions of adding reservations, modifying reservations, deleting reservations, querying, exporting and printing the reservation status.
(Figure 5)
Click the menu Business Management → Table Reservation Management (or directly click the shortcut button of Reservation Management in the main window) to enter the reservation management interface.
add reservation: click the "add" button in the reservation management window to enter the reservation registration window, fill in the information of the reservation person, specify the room type and dining table reserved by him, confirm the expected arrival time of the customer and the last reservation time. Click "OK" button to complete the reservation after filling it out, and click "Cancel" button to cancel the reservation operation. (Note: The last arrival time refers to the time to cancel the reservation if the customer does not arrive at the scheduled arrival time. This time is used as a condition for automatic cancellation).
modify reservation: if you want to modify a certain reservation information, you can select a reservation information to be modified in the reservation management window, and then click Modify in the reservation management window to enter the modify reservation registration window. After modifying the corresponding content (the operation method is similar to adding a reservation), click OK to save the modified information. If you click Cancel, you will cancel the operation of modifying the reservation registration and keep the original data unchanged.
Reservation cancellation: select a reservation information to be cancelled in the reservation management window, and then click the "Cancel Reservation" button in the reservation management window, and the system will give a prompt "Do you want to cancel all the reserved tables?" , click "Yes" to cancel all tables with the selected reservation information, and click "No" to cancel the selected tables.
Reservation recovery: select a reservation information to be recovered in the reservation management window, and then click the "Reservation Recovery" button in the reservation management window, and the system will give a prompt "Do you want to recover all the reserved tables?" , click "Yes" to restore all the tables with the selected reservation information, and click "No" to restore the selected tables.
query reservation: enter the reserved table number or the name of the reservation person in the text box after "Table Number/Name" in the reservation management window, and then click "Query", and the reservation information that meets the query conditions will be displayed in the data table. Of course, you can click "Filter" to select the filter conditions to specify the query range. Click the "Refresh" button and all reservation information will be displayed in the data table.
export reservation: click the "export" button in the reservation management window and select the corresponding export format (e.g. export to Excel file) to export the reservation information in the data table to the selected format. (Main function: typesetting, printing and saving the exported data).
print: click the "print" button in the reservation management window to display the data in the data table in the customized "reservation information print preview window", and click the "print" in this window to print and output the previewed "customer reservation information" to the connected and working print.
5. Exit the system: Function This operation can interrupt the operation of this system and return to the operating system.
click the menu "Esc", and the system will prompt "Do you want to exit this system?" , click "Yes" to interrupt the current operation and exit the system, click "No" to return to the system.
Ⅱ. Order consumption
1. Increase consumption: Function: All customers in the store can put forward consumption requirements through order operation. This module will arrange the required consumption services for the customers who accept consumption and record them. This module only registers specific consumption items.
(Figure 6)
Select a customer with consumption needs, then press enter or click the menu "Business Management → Increase Consumption" (or click the shortcut button "Increase Consumption" in the main window or press the shortcut keys "F3",+"and" Grid ") to enter the interface of increasing consumption. (as shown in Figure 6)
After entering "Increase Consumption", select the items that customers want to consume in the "Item Cancellation Form" in the left half of the window (you can query by entering the number or abbreviation of the consumption items), fill in the required consumption quantity in the consumption quantity, and then click "Add" or press Enter to add the selected consumption items to the "Consumption List" in the right half of the window.
Delete/Return Doc: first select the item to be deleted/returned in the Consumption List in the right half of the window, and then click the Delete/Return Doc button (Note: only historical consumption can be returned, and the reason for returning Doc is indicated, and only the items to be added need to be deleted).
give/don't give: if you want to give/don't give an increased consumption item, you can select the item to give/don't give in the "consumption list" in the right half of the window and click the "give/don't give" button.
document transfer: if you want to transfer an added consumption item, you can select the item to be transferred in the "consumption list" in the right half of the window, then click the "document transfer" button, and specify the billed dining table to be transferred in the pop-up dialog box.
kitchen printing: select the items to be printed in the kitchen in the "consumption list" in the right half of the window and click the "kitchen printing" button to realize kitchen printing.
taste: if you want to modify the taste information of an added consumption item, you can select the item in the "consumption list" in the right half of the window, click the "taste" button or double-click the consumption item, and enter the taste information of the item in the edit box for printing in the kitchen.
2. Personal consumption details query: function This module is used to query the recorded consumption list of current in-store/out-of-store customers (this module is usually used according to customers' requirements or some special needs).
(Figure 7)
Click Report Statistics → Customer Consumption Details → In-store Consumption Details/Out-of-store Consumption Details to enter the Personal Consumption Details Query window (Figure 7).
3. member inquiry: function this module is used to inquire the detailed information of all members recorded in this system, and can export and print the member information.
(Figure 8)
Click "Report Statistics → Member Inquiry" to enter the waiter inquiry window (Figure 8).
ⅲ. Cashier's checkout
1. Customer's checkout: Function This module will automatically count all the consumption and payable amount of each registered guest while in the store, and complete the checkout cashier operation.
(Figure 9)
After selecting the dining table of the customer to be checked out in the main window, click the menu Business Management → Customer Checkout (or click the shortcut button of Customer Checkout in the main window or press the shortcut keys F4, Enter and-) to enter the customer checkout interface.
this window mainly includes checkout ① dining table information area, ② member information area, ③ payment status area, ④ in-store customer area, ⑤ consolidated checkout area and ⑤ consumption cancellation area. (Note: ① Area: used to display the bill number, table number and consumption amount of the current checkout table; ② Area: If the checkout customer is a member of our store and used to specify the number of this member, the corresponding discount rate can be set in the system settings; ③ Area: contains payment method, receivable amount, paid-in amount, preferential amount, customer payment, change, etc., where: "receivable amount". Paid-in amount refers to the amount actually collected from customers after being erased (the operator's most