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How to do a good job as a restaurant store manager manager?

Once I had a summer job in a restaurant, and then the store manager manager became a very good friend, I think he did a very good job as a store manager manager. First of all, treat the staff to do reward and punishment clearly, strict compliance with the provisions of the system at the same time but not lack of human feelings. For example, she faced with any violation of the operation, will be punished, and punished the staff convinced. But he is not a dead brain without human feelings, when she knew the wages of our summer workers, but also took the initiative to ask for help to raise our wages. So through these means, very popular, making the staff for the store manager to the store are very loyal.

Secondly, to be able to be able to meet the right and left, the store manager manager is not only to deal with the operation of the store, you also have to deal with a number of other things of all sizes. For example, customers and the store inside the conflict, or because of other problems, this time you need to come out to regulate. So you have to be able to deal with interpersonal relations, and also to make each other satisfied, which is very much in need of skills and honed, which are slowly worked out in the workplace.

Lastly to mingle with the staff, after all, the bottom of the staff is the foundation of the entire store, so then our store manager manager is very happy to play with us employees, the World Cup that year, and we watched the game together, so the store manager and the staff's relationship is very cordial.