There are many jobs in the hotel's food and beverage department, including employees' jobs and supervisors' jobs. If employees are employees, please refer to the following:

1. Employees' clothing requirements are "clean and tidy". Clean and tidy clothes reflect employees' mental outlook and the strictness of hotel services. If they are not dressed neatly, the image of the hotel will be damaged. ?

2. comb your hair neatly, polish your shoes, wash them by hand, and trim your nails neatly. Female employees; Wear light makeup, don't wear heavy makeup, don't be bling, and don't wear jewelry. ?

3. Don't chat casually during working hours, tremble and walk straight, don't cross your hands on your chest or put them in your pockets, and do three things in service: "walk lightly, talk lightly and move lightly". ?

4. Be polite and courteous when dealing with people. Employees should smile and use polite language. ?

basic courtesy terms of floor service (service standard courtesy terms)?

1. Welcome guests-"Hello, welcome!" ?

2. Pull up the chair and ask for a seat-"Sir/Miss, please sit down!" ?

3. Ask for tea at the table-"What kind of tea do you like, sir/madam?" ?

4. Send napkins-"Please use a towel, sir/madam." ?

5. Pour tea-"Please have tea, sir/madam." ?

6. Ask about drinks-"What kind of drinks would you like to drink, sir/madam?" ?

7. pour the wine-"sir/madam, can I help you pour the wine?" ?

8. collect the teacup-"sir/madam, can I help you collect the teacup?" ?

9. Serve soup-"This is * * soup, please enjoy it." ?

11. Serve-"This is a * * dish, please enjoy your meal." ?

11. Replace the bone disc-"Sir/Miss, change the bone disc for you." ?

12. Replace the saucer-"Excuse me, can I take this saucer away?" ?

13. Serve fruit-"This dish of fruit is a gift from the manager of our restaurant, as a small token of our restaurant. Please enjoy it." ?

14. Tea after dinner-"Please use hot tea." ?

15. Check out-"Who will pay the bill, please?" "Thank you for 21% off N-plus money" "Thank you for receiving N-plus money" "Thank you for getting back N-plus money." ?

16. seeing the guests off-"Thank you for coming. Welcome to visit again. Bye!" ?