First of all, I think as a customer, as a consumer, going to the supermarket to buy fresh vegetables is definitely hoping to buy sweet pumpkins and good quality food. Auntie checks whether the pumpkin is sweet by tasting it. The vegetable market is really ordinary, but this is a supermarket, which is different from the general vegetable market. So, I understand this aunt.
Of course, understanding is understanding, and I also think my aunt's behavior is a bit excessive. Especially during the epidemic prevention and control, her behavior was not only uncivilized, but also unhygienic. As an elder, she doesn't even have basic health knowledge and safety awareness, so she should be condemned and educated.
Therefore, in view of this kind of behavior and to avoid this kind of behavior in the future, I personally think that supervision can be strengthened.
The first is to add surveillance cameras. Install surveillance cameras in the fresh food area and different commodity areas of the supermarket, and arrange special supervision. Once such behavior is discovered, stop it immediately; The second is to arrange staff to conduct inspection and supervision. Full-time security guards and sales attendants can be arranged to patrol the supermarket flexibly. If such behavior is found, it can be effectively stopped. This measure can still be done in supermarkets.
The second measure is to strengthen publicity.
One is to set up sound propaganda at the entrance of the supermarket or in a suitable place through radio and loudspeaker propaganda, and broadcast the broadcast content of civilized shopping behavior to remind customers in the supermarket to do civilized shopping. The second is to remind and warn by prompting in a conspicuous position. I went to some supermarkets, and some of them have seen some warm tips in vegetable areas and fruit areas. For example: no tasting, thank you for your cooperation; Remove the head and tail, and weigh according to xx yuan; Please don't try; Fragile items, please handle them with care ... When we want to buy something, we will subconsciously follow the rules and requirements when we see these tips. Therefore, posting or hanging reminders can enhance customers' civilized shopping behavior and further reduce uncivilized shopping behavior.
Finally, I want to say that supermarkets can set up samples for tasting. Aunt's behavior is inappropriate, but it also shows that the supermarket is not thoughtful enough in serving customers. If some samples and tasting products are set in the fresh pumpkin area, can this behavior be reduced or avoided? After all, we have seen tasting products in many commodity areas of supermarkets, why not in the fresh food area? Therefore, it is suggested that supermarkets can also set up tasting services in different commodity areas, which can not only improve the service level and management level of supermarkets, but also allow customers to enjoy warm and caring services and increase the return rate of customers. This is a good measure to achieve a win-win situation.