Unforgettable work and life have come to an end. I believe you have gained a lot since this time. Let's sort out our past work and write a work summary. Then the question is coming, how to write the work summary? The following is my personal annual work summary of 20021personnel administration, hoping to help you.

Personal annual work summary of personnel administration 1 20xx, under the correct leadership and strong support of the company and the correct guidance of the company's leading group, in the face of the severe situation of fierce market competition, the administration department closely focused on management, service, learning, recruitment and other work priorities, and paid attention to giving play to the central hub role of the administration department as a link between the preceding and the following, connecting the left and right, and coordinating all parties, making positive contributions to the successful completion of the company's annual objectives and tasks. The work in the past year is reported as follows:

First, strengthen basic management and create a good working environment

Creating a good working environment for leaders and employees is one of the important work contents of the administrative department. Over the past year, the Administration Department has conscientiously performed its duties and strengthened coordination and communication with other departments, which has basically standardized the basic management work of the Administration Department, and achieved high quality and high efficiency in related work, creating good conditions for the development of various work in the company.

For example, the management of employee personnel files, training files, contract files and official seals has been clearly defined and strictly standardized; It has achieved the accuracy and timeliness of receiving and sending documents, and handled the official documents instructed by the leaders in a timely manner, never delaying; The management and control of office consumables and the maintenance of office equipment have been achieved; The purchase of goods and other work is normal and orderly. Successfully organized staff training, outdoor shooting, Shitai tourism, Dragon Boat Festival and Mid-Autumn Festival staff dinner and other activities, and cooperated with other departments to do a good job in the company's various reception activities, so that there were preparations before the activities, guidance during the activities, and achievements after the activities, which were well received; The administration department has done its due diligence in dealing with people and things, personnel management, optimizing office environment and ensuring office order, which has set up a good image for the company and played a window role.

Second, strengthen services and establish a good atmosphere.

The core of the administration department's work is to do a good job in "three services", that is, to serve leaders, employees and visitors. Over the past year, we have worked around the center and achieved the following three points in service:

1, change passive to active. Focus on the key, difficult and hot issues of the company's work, and strive to consider first and service first. In particular, the daily work such as procurement, control of vehicles and office consumables, and maintenance of office equipment managed by the administrative department is planned, implemented with measures, completed with records, and proactive. Daily work and temporary things assigned by leaders are basically handled in a timely manner, and timely feedback is given, and the day is clear. In assisting with the work of other departments, we also insisted on being positive and enthusiastic and not offside.

2. In the work plan, 1-2 "key" tasks are highlighted every month. Make the work focused and innovative, and change the habit of waiting for the leadership to arrange the work of the administrative department.

3. Breakthrough in innovation and work style. Constantly improve and innovate in working ideas and methods to meet the needs of the company's development, and make new measures to promote the work of the administrative department to a higher level. Effectively change the service style of the administrative department, improve work efficiency, and enhance service awareness and dedication.

Third, strengthen learning and form a good learning atmosphere

In order to have a strong working ability and maintain the efficient operation of the administrative department, the staff of the administrative department must "recharge" in time in order to effectively perform their duties, so as to learn the basic knowledge, deepen their professional knowledge, cultivate their self-cultivation knowledge and study hard, and urgently need to learn knowledge first, constantly supplement all aspects of knowledge and study the professional knowledge of the administrative department in depth. Over the past year, our department has started with strengthening its own learning, carefully studied the company's rules and regulations, effectively strengthened the consciousness of theoretical and business learning, and formed a good learning atmosphere.

Fourth, earnestly perform their duties

1, pay close attention to the supervision of employee etiquette and behavior norms and office order in the office environment.

In strict accordance with the company's requirements, we strengthened supervision and inspection in the aspects of the company's employee's code of conduct and the office environment, and made random checks on the employee's behavior etiquette and the cleanliness of the office area, creating a good office environment and order.

2. Training: In order to effectively improve the quality of employees and better adapt to market competition, our department actively cooperates with the company to closely combine the optimization of personnel structure and the improvement of employees' quality with the development goals of the enterprise. During the "Learning and Training Month" activities, several video public training courses were successfully held, and the planning of training work was incorporated into the overall work plan of the department.

3. Human resource management: according to the personnel needs of each department, assist the department to complete the personnel recruitment by online recruitment, talent market recruitment and other methods. For new employees, interview them regularly, communicate with them at any time when problems are found, understand them deeply, help them solve ideological problems, and make employees like the company's culture, understand the development prospects of enterprises and design their career development plans through institutional training and corporate culture training. Through the examination, we will affirm the advantages and point out the shortcomings without reservation, so that employees can successfully spend the internship period in the enterprise. Complete the establishment and improvement of the company's personnel file information, the supervision and distribution of the company's employees' labor remuneration, and the personnel management of the company's personnel entering and leaving; And complete the monthly attendance record and monthly salary report on time.

V. Existing shortcomings

In the past year, with the attention and guidance of the company's leaders and the strong assistance of various departments, the administrative department has made certain achievements. Although we have made some achievements, there are still many shortcomings, mainly in the following aspects:

1, because the work of the administrative department is often meticulous, we subjectively hope to finish every job best, but because of our limited ability, we can't do everything perfectly.

2. I don't know enough about the work of various departments of the company, and I don't have a comprehensive understanding of the existing problems, so I don't play enough role as a staff assistant for leadership decision-making.

3, grasp the system implementation is not enough, because of the company's complicated things, the basic inspection is not in place, so there is a certain phenomenon of emphasizing system construction and neglecting system implementation.

4. The publicity of the company needs to be strengthened, and the internal and external publicity should be intensified, and a publicity group should be set up to ensure the submission rate of monthly magazines and websites.

5. I haven't learned enough about other professional businesses of the company. All these need to be effectively solved in our future work.

6. As the comprehensive management department of the company, there are still many deficiencies in the management and coordination of each marketing department, and the inspection of the work situation and personnel discipline of each marketing department is not enough.

7. Inadequate supervision and management (such as environmental and health inspection) within the company.

8. Lack of construction of corporate culture and working atmosphere;

9. The staff training mechanism needs to be improved and strengthened;

10, personnel work is still in the traditional labor and personnel management, and it should be gradually transformed from the traditional labor and personnel management to modern human resource management.

VI. Work Outline of Administration Department for 20xx

20xx years are coming, and a new year is coming. In the new year, we will continue to work around the company center, overcome shortcomings and improve methods; In-depth research, grasp the truth; Strengthen management and improve service; Boldly explore the new ideas and methods of the administrative department, promote the work of the administrative department to a new level and make greater contributions to the healthy and rapid development of the company!

According to the work situation and shortcomings of this year, combined with the current development situation and future trend of the company, the administrative department plans to carry out the work in 20 16 from the following aspects:

1, strive to improve the comprehensive quality of administrative office staff, strengthen theoretical study and business study, strengthen service and management awareness, formulate corresponding assessment management system, clarify the division of labor, fully mobilize work enthusiasm, and make the company's logistics service management work to a new level.

2. Complete the job analysis of various positions in the company, and provide scientific basis for talent recruitment and performance appraisal;

3. Collect the daily work information of employees and complete the daily administrative recruitment and configuration;

4. Give full consideration to employee welfare, do a good job in employee motivation, plan employees' career, cultivate employees' sense of ownership and dedication, and enhance enterprise cohesion.

5. Vigorously strengthen the training of employees' post knowledge, skills and quality, and increase the development of internal talents.

6. Carry forward excellent corporate culture and corporate tradition, and infect people with excellent culture; Plan to publish internal periodicals and edit the collection of employee essays.

7. Establish internal vertical and horizontal communication mechanisms, mobilize the subjective initiative of all employees in the company, and establish harmonious and harmonious internal relations.

8, completes the personnel turnover rate control and labor relations, dispute prediction and handling. Not only protect the legitimate rights and interests of employees, but also safeguard the company's image and fundamental interests.

Personal Annual Work Summary of Personnel Administration 2 I. Annual Work Summary of 20xx

1, institution and system construction

(1) According to the company's development strategy and the requirements of the company's vice chairman, in July of xx, a new company organization was established on the basis of the company's original organizational system. The general manager is responsible for the system, which consists of six departments, namely, commodity department, operation department, planning department, finance department, personnel administration department and property department, and six managers have been appointed. According to their functions, each department has set up different positions and determined the heads and foremen of each department. The establishment of organizational structure provides organizational guarantee for the efficient operation of the company.

⑵ Setting up an organization is only the skeleton of the human body. In order to operate effectively, it is necessary to endow all departments with responsibilities and rights. According to the functions of each department, the responsibilities and rights of each department are formulated, and the functions of each post are described, which improves the responsibilities of each department. Make all departments and posts have clear responsibilities and responsibilities, clear division of labor, and adapt people and posts.

(3) According to the original system of the company and the actual situation of the company, the employee handbook and the company management system have been formulated, and some approval processes and working standards have been formulated according to the needs, so that the daily behavior of the company's employees can be standardized and the workflow can be followed, which further strengthens the company's concept of managing enterprises according to the system.

2. Recruitment management

(1) According to the needs of the company's development, the post establishment of each department and the post requirements of each department, this department actively took recruitment measures. This year, * * * recruited 395 salespeople and * * * recruited xx4 self-employed employees.

⑵ Recruitment channels and recruitment implementation

A, make full use of the local recruitment agencies, timely release the company's employment demand information on the online recruitment platform, and recruit suitable talents in floor supervisors, security guards, cashiers, planning staff, public works staff and other large blocks.

B, actively participate in the large-scale job fairs held by the Municipal Personnel Bureau and Fuzhou Recruitment Network, and organize to participate in the talent recruitment fairs of East China Institute of Technology, which has played a certain role in publicizing and promoting the market popularity of Rongwang Department Store. Since June, this department has recruited salespeople in the form of on-site job fairs in the square, and achieved good results. About 25-30 salespeople are recruited every month, which basically meets the needs of salespeople in the operation department.

(3) Recruitment requirements and recruitment procedures

This department implements the recruitment plan according to the company's development needs and job requirements, strictly controls the staffing and the departments with vacancies, and requires the departments to examine and approve according to procedures. Recruiters are implemented in accordance with standards from information release, screening, interview, re-examination and trial.

3. Training and education management

Department store is a service industry, and the driving force for the sustainable development of the service industry is training and education. The company's top management attaches great importance to training and education.

(1) According to the actual training needs of the company, our department purchased 50 professional courses. It covers business etiquette, sales skills, personal ability, performance management, workplace mentality and other courses, and copies these courses to the general manager, operation department, commodity department and other departments, and buys some management books for company employees to read and learn.

(2) According to the characteristics of the course and the work of each department, organize the commodity department, planning department and finance department to learn How to be a successful subordinate, organize the staff of this department to learn Personnel Practice and How to be a successful subordinate, organize the property department to learn How to be a successful subordinate and the electric power professional course, organize the shop assistants of the operation department to learn the sales skills and other courses, and organize the security guards to learn the fire safety professional course and the workplace mentality course. Our department will continue to organize all departments to continue learning, and require timely summary and timely assessment after training, so as to make the learning and training mechanism coherent, long-term and sustainable.

⑶ According to the company's development needs, this department cooperated with JinZhiTa training institution to develop the training course of System Execution, and invited JinZhiTa professional trainers to give lectures. On February 6th, xx/KLOC-0, all the middle and senior management cadres of the company participated in the study and achieved good results.

(4) In view of the large number of new employees this year, our department has conducted induction training courses for new employees, and all new employees in the operation department and other departments have been trained, so that new employees have a preliminary understanding of the company's corporate culture and management system and achieved good results.

4, performance appraisal management

According to the actual situation of grass-roots employees and the needs of the company, this department has formulated the performance appraisal scheme for the staff of the property department, the cashier of the finance department and the customer service staff of the operation department, and implemented the appraisal according to the scheme. Because the assessment has no specific performance indicators, it can't be quantified, which makes the assessment relatively a mere formality, and the assessment effect relatively fails to meet expectations, but it enhances the cohesion of employees to the company, relatively improves the enthusiasm of grassroots employees, and standardizes the daily behavior of employees.

5. Salary and welfare management

⑴ According to the development of the company, this department has established a relatively standardized salary system, which strictly examines and approves all aspects related to employees' wages and benefits, such as employment confirmation, promotion and salary increase, and earnestly implements them.

(2) Since August, the examination and approval procedures have been re-formulated, with zero errors in wage accounting and normal payment of wages on time.

⑶ The performance appraisal system was initially established for grass-roots employees, which improved the salary and treatment of grass-roots employees, increased their work enthusiasm and their sense of belonging to the company.

6, canteen dormitory management

The management of canteens and dormitories is relatively standardized. In July, 20xx, in response to the opinions of employees on the quality and service of canteen meals, the company established a catering committee with the personnel department as the main member. In accordance with the Committee's responsibilities, the Dietary Committee regularly checks the quality and hygiene and safety standards of meals in the canteen, holds regular meetings, and requests the canteen to make rectification in time for problems found. At present, the quality of food and service in the canteen can be accepted by employees, and the satisfaction of employees is high.

7. Daily administration

(1) The logistics support work required by the company can be completed in time, and the administrative warehouse and material warehouse can still be managed in a standardized way.

⑵ The company's 20xx annual office management expenses are more than 70,000 yuan. This department has formulated the procurement management system, the office supplies management system and the unified disposal system of waste products, which standardized the work behavior of the department and reduced the daily management expenses.

8, file management

According to the company's standardized management requirements, the department set up a file room. The staff of the department are part-time archivists, collecting all kinds of data of the company in the past year, and sorting, identifying, filing and filing. The company's archives room has been initially established, and the archives management has achieved initial results.

9. Attendance management

Strictly implement attendance discipline according to the company's attendance management system. Attendant of this department regularly reviews attendance data every month, announces attendance results in time and punishes them. Wage accounting is strictly based on attendance statistics. Strictly examine and approve the shift schedule according to the actual situation of each department, and handle the shift, rotation and overtime according to the examination and approval procedures. Company employees are basically able to attend on time, and the phenomenon of being late, leaving early and absenteeism is rare, which ensures the orderly operation of the company.

10, supervision and management

The company set up an inspection team in August of xx year, and the members of the inspection team are mainly composed of personnel from this department. According to the authority entrusted by the inspection team, the members of the inspection team regularly supervise the implementation of the company's work and discipline every week, form an inspection improvement report on the problems found in the inspection, and issue it to relevant departments for rectification. Punish those who violate discipline at work and maintain the authority and seriousness of the company system. The supervision work has played a certain role in promoting the standardized development of the company.

1 1, team building management

In the year of 20xx, the staff of this department focused on the company's key work, and supervisors Nie Chufa and Cui Hanqing actively supported the department manager, leading all the staff of the administrative personnel department to unite and work hard, and achieved certain results. In team management, this department takes encouragement, praise and praise as the management concept, takes unity, mutual assistance, friendship and tolerance as the purpose, and takes the overall situation, integrity, responsibility and justice as the spirit to integrate and unite the team. At the same time, the department also advocates becoming a learning and growing team. This department uses platforms such as morning meeting, external training and internal training to encourage this department to learn more, continue to learn, learn professional knowledge, learn workplace mentality, and learn other courses that are conducive to personal growth, so that its staff can continue to learn and grow.

Second, the shortcomings in the work

1, the management system is still rough and still needs to be simplified and optimized.

2. The operation processes of various departments of the company are not standardized enough, the working standards have not been established, and the communication between departments is not smooth enough.

3. The recruitment work can basically meet the company's employment needs, but there are still some gaps. The recruitment efforts still need to be strengthened and the recruitment channels still need to be expanded.

4. The recruitment examination and approval procedures are not implemented properly, the staffing is not reasonable, and the phenomenon of overstaffing in some departments is more prominent.

5. The staff turnover rate is high, the exit interview has not been carried out, and corresponding measures have not been formulated to reduce the staff turnover rate.

6. The training system has not been established, the training evaluation has not been implemented, there is no suitable full-time trainer, and employees' service awareness, sales skills, professionalism and execution are lacking, which needs to be improved.

7. Performance management only evaluates some grass-roots employees, the evaluation system is not perfect, the evaluation process can not be controlled, the evaluation management is a mere formality, and the evaluation results can not be used.

8. The salary system is still rough, and the control of salary standard is not strict enough.

9. The quality of meals in the canteen needs to be improved, and the inspection efforts need to be strengthened.

10, the high office expenses need to be controlled, the procurement approval system and the control of warehousing and warehousing need to be strengthened, and the management of office supplies is not strict enough.

1 1, the supervision is insufficient, the scope of supervision is not wide, and the system maintenance is weak. The supervision work is still a mere formality and fails to touch the core content of supervision.

Personal Annual Work Summary of Personnel Administration 3 In January of 20xx, with the cultivation of company leaders and my own efforts, I competed for the position of executive director of the company. As I have only been working for one year, I am excited, but more stressed. The leader thinks highly of you so much, you must make some achievements this year, but how to make achievements is a problem I have been thinking about these days. Now I will list my key tasks this year:

The first is to truly implement the performance appraisal.

After all, I think it will be very difficult to implement it. The biggest problem lies in the engineers, because they are all from the scene and are very tired of writing. It is really very difficult to get them to cooperate. I think I should start from the source of the plan, ask for quantification when making the plan, and formulate relevant reward and punishment measures.

The second is their own innovative work.

That is, the wall newspaper and internal reference should be completed on time with good quality and quantity. These two books are my own creation and my uniqueness, and I must do my best to do them well.

The third is to prepare an employee handbook.

This has been clearly stated in my speech during the competition, and I intend to finish it in the first half of the year, which requires practicality and my own characteristics.

The fourth is to improve the job responsibilities of employees.

I'm already doing this work, and it is estimated that it will be completed in the first quarter, and it will be issued and implemented after checking and modifying on behalf of employees.

The above four blocks will be my key work in xx, come on, and create the future by myself! !

Personal annual work summary of personnel administration 4 20xx years is about to pass. In order to do a good job in 20xx years, the personnel department, as an important department, is now summarizing the achievements and shortcomings in its work in 20xx years, so as to further and better carry out its work in the future:

I. Personnel situation.

The company has always taken the control of labor costs as the primary premise and strictly controlled the growth of personnel. If the short-term production task is tight, such as during the F 1 Games, our department will meet the short-term personnel demand through various means such as the support of government departments. During the production of moon cakes, a large number of seasonal personnel are used.

At present, there are 326 employees, including 6 contract workers 1 person (including 22 resettlement workers in the East America), 278 laborers and Hong Kong employees1person. According to the spirit of the investment company, in order to maintain stability and unity, our company has accepted 22 contract workers from East America on May 20th, 20xx. Accept tourism 1 person from July 20xx 1 day. The company recruited 102 people, resigned 50 people, and recruited xx seasonal workers.

Second, the labor cost

In view of the actual situation of the company at present, the labor cost is effectively controlled, and the employment in auxiliary positions is recruited by laborers, seasonal workers and interns. In short-term production tasks, our department applies for assistance through external relations. At the same time, we signed a seasonal contract with the minimum wage standard in Shanghai to complete a certain amount of work, and the employment contract expired with the end of the production task, which better controlled the labor cost.

III. Main achievements and completed tasks

(1) Preparation for personnel recruitment.

1, well completed the work of the F 1 competition.

In order to ensure the successful completion of the F 1 Games, the personnel department mobilized the support of all functional departments and logistics support departments throughout the company to ensure the successful completion of the F 1 Games. Through relevant training, the support staff of each department can understand the general work flow, and supervise that all support staff must obey the commander-in-chief of F 1 events. Finally, with the strong support and assistance of the superior company and the concerted efforts of all employees in the company, the task was successfully completed. After the event, our department summarized the suggestions made by the participants of various departments on this F 1 project. While accumulating experience, the company provided an improved basis for the company to host similar large-scale events in the future.

2, that moon cake production personnel are well guarantee.

Since June, the Ministry of Personnel has actively organized the recruitment for the moon cake production task. Due to the short working hours, heavy tasks, seasonal workers, unstable personnel and other factors. There is great pressure on the personnel department in the recruitment work, and the personnel department actively explores recruitment channels to ensure the demand of moon cake producers in the case of small staff.

3. The VIP room business is well guaranteed.

At present, with the continuous expansion of the VIP room business, the company has * * * employees working in the VIP room of Pudong Airport. Due to the particularity of airport work, VIP room staff must apply for airport passes before they can take up their posts. However, the passes need a period of time. While meeting the needs of VIP room staff, our department also completes the staff reserve work in advance so as to make up the staff in time.

(2) Training work.

The personnel department organizes various trainings, including special trainings, including the training of changing ideas and the training of service quality, so as to improve employees' quality awareness and service awareness. Pre-job training, training each new employee in the company's rules and regulations and conducting relevant assessment work, which will promote the self-construction of each department.

Because a large number of seasonal workers were recruited during the moon cake period, post-production training is extremely important. The responsible persons of the production department provide production training to a large number of new employees while ensuring the completion of daily production tasks. After a period of training, our department will dismiss some unqualified personnel in time according to the skill assessment results of each new employee and the usual work performance of employees. Make full and reasonable use of personnel, so as to use the right people and good people, which not only meets the company's demand for all kinds of talents, but also reduces the company's labor costs as much as possible and avoids the phenomenon of redundant staff.

In addition, in view of the work nature of VIP room staff, VIP room staff do related service work in the airport VIP room, which represents the image of our company. Therefore, our department has specially formulated a training program for VIP staff, and conducted all-round training from dealing with people to the whole VIP work operation process, and also invited the relevant person in charge of the VIP room to conduct targeted training. All employees can only go to work after passing the training and examination and being approved by the person in charge of the VIP room.

(3) Statistics of employee wages and benefits

The personnel department should do a good job in the statistics, examination and approval, social security declaration and payment of employees' wages every month, and handle the formalities of employees' entry, resignation, transfer and file management. Think about what employees think, worry about what employees are anxious about, do a good job in service support, relieve employees' worries, and let them concentrate on their jobs.

(4) Handling of labor relations

Employees quarrel in their daily work, which eventually leads to serious consequences of fighting with each other. After considering the seriousness of the case, the company will return it to its labor service office according to the relevant provisions of the company's rules and regulations. The personnel department will be patient, meticulous and well-founded, and after showing relevant training records and evidence, let the employees know themselves and solve them properly. Especially for the 8 and 28 incidents, properly handle work-related injuries.

(V) Performance management and assessment

According to the company's operation and performance, increase the assessment and management authority of each department and implement hierarchical management and assessment. At present, the company conducts an economic responsibility system assessment for the production department. According to the daily inspection results of the quality control department and the proportion of non-conforming projects, our department formulates relevant assessment and reward and punishment schemes, and carries out corresponding rewards and punishments in the monthly salary of employees. The assessment of each functional department is based on the completion of the task, and the corresponding points are deducted for the departments that fail to complete the task on time, which is also reflected in the employee payroll.

Fourth, there are many problems at present, and methods that need to be promoted in 20xx.

1, strengthen basic maintenance management

The calculation of employee attendance directly affects the labor cost. At present, only Hongqiao has electronic attendance, and Pudong uses punching machines, which can't reflect the attendance of various departments in time and can't correctly reflect the labor cost calculation. Therefore, we apply for electronic attendance equipment in Pudong to prepare for the future attendance.

2, to do a good job of basic work at the same time, the ministries for staff positions and staffing.

At present, various departments have not established post preparation, and the increase of personnel is too arbitrary. The personnel department should sort out posts and establish post preparation suitable for the company's situation, so as to lay a solid foundation for the smooth development of personnel work in the company and raise personnel management to a new height.

3. Further improve the performance appraisal system.

Establish a set of performance management system suitable for the company. At present, employees' bonuses are basically distributed according to the original idea, and employees' bonuses are distributed according to the bonus system. If we don't change our thinking and follow the old road in the development of the company's transformation, we will die, cancel the bonus system and get more for more work, so as to mobilize the enthusiasm of the employees. The personnel department should shoulder the arduous task and establish a salary system suitable for the company. The personnel department should closely focus on the enterprise goals and make plans for the company with the company's strategic personnel role.

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