5-word model essay on practice report 1:
1. Internship position and content
1. Preparation before meals: make sure that your hair and clothes are clean and tidy every day before starting work, and maintain personal hygiene; Check whether the related tableware quantity is ready, whether the related equipment is used normally, and keep the business normal all day after entering the store.
2. Welcome guests and greet guests: When all the preparations are ready, you should stand at your post to greet the guests before business hours. When guests arrive, take the initiative to greet customers with a sincere and cordial attitude.
3. present the menu and order: help customers order warmly and politely. Make suggestive sales to the guests according to the ordering situation, and reply the order appropriately to prevent the wrong order, and then complete the computer order as soon as possible. After placing an order, we should briefly introduce some automatic services in the store and remind customers to take care of their belongings; Finally, don't open the dishes ordered by the guests on the menu, each copy is in duplicate, one copy is taken to the computer to place an order, and the other copy is used for serving, checking out and keeping the bottom for future reference.
4. Inter-meal service: always pay attention to the customer's dining situation and countertop situation, such as adding water, changing bone plates, adding vegetables, etc. Pay attention to whether the dishes ordered by customers are in order and provide help to customers.
5. Meal service: check the dishes according to the computer's single core, and check the quality of the dishes, so as to ensure that the weight is not enough, the color is not right, the temperature is not enough, the ingredients are not uniform, the tableware is not clean, and there are foreign objects in the product. When serving food, you should serve it in a place where the guests are sparse. Every time you serve the food, you should announce the name of the food. After the name is announced, you should put it neatly on the table. When all the dishes are served, you should explain to the guests: "Your dishes are all served, please enjoy!" The order of dishes should be soup, meat, vegetables, and finally the staple food.
6. checkout: check the bill amount, report the consumption amount to the customer as "thank you for spending XX yuan", collect the corresponding amount, confirm the last four digits of the bill with the customer, and retrieve the remaining amount in time. If the customer needs an invoice, remind the customer to bring the computer receipt to the cashier to get it.
7. seeing the guests off: when they get up to leave, they should remind them to pay attention to their belongings and take the initiative to send them off. "Thank you for coming, please take care, and come next time!" , and then check if there are any items left by the guests as quickly as possible.
8. Finishing after meals: put the chairs in order, clean the floor, then clean the countertop safely and quickly, and set the table for the next batch of guests.
9. Post responsibilities: strictly abide by the requirements of cleanliness, clean all equipment and surfaces at will, and report any problems related to products and equipment to the minister, supervisor or manager in time if there are any problems. And when leaving the post, inform the shift manager, and when appearing in the lobby in uniform, keep smiling, improve the quality of service and leave a deep impression on customers.
second, the internship harvest and experience
work is a kind of beauty and a kind of happiness. When I present a warm smile to the guests and hear their thanks; When our service is praised and praised by the guests; When I took the initiative to see the guests off with sincere and cordial attitude, the guests showed a satisfied smile ..... My heart was as warm and comfortable as the spring breeze. Our work is a beautiful career. We gain happiness in our work, win respect in our smile and experience life in our internship.
(1) Harvest from internship
1. Improvement of service consciousness
For hotel and other service industries, service quality is undoubtedly one of the core competitiveness of enterprises and the lifeline of enterprises. High-level service quality can not only leave a deep impression on customers and lay the foundation for their coming again, but also make customers feel honored and establish a good brand and image for enterprises. Through the training organized by the hotel and the intensive practice of the usual departments, I have exercised my sense of service and developed a good habit of smiling at guests; I have learned to treat guests with standard manners, and I understand the importance of learning a foreign language well.
2. Improvement of service level
After several months' work in restaurants, we have a certain understanding of the basic business and operation of the catering industry. Politeness is a concentrated reflection of a person's comprehensive quality, especially in the catering industry. We should dare to say hello to people, and
we should do three things in the process of saying hello to people: mouth to mouth, eye to eye and spirit to mind. We should do our best to meet the requirements of our guests, and try our best to convey them even though some things are not within our responsibility. Although some unreasonable demands can't be done, we should refuse them in a euphemistic tone and seek other solutions.
(II) Practice Experience
1. Catering service industry is the window of social civilization
With the rapid development of social economy and the continuous improvement of people's living standards, the hotel industry has achieved rapid development. Although the scale, grade, service level and management quality of the catering industry are uneven, from the development and economic benefits of the catering industry in recent years, the higher the grade and service quality of the catering industry, the higher its operating benefits. Because with the development of economy, people's moral quality and spiritual civilization are constantly improving, and at the same time, the demand and requirements for this industry are getting higher and higher. Therefore, the more high-grade restaurants, the more guests are crowded. This reflects that the catering service industry has become an important window of social civilization.
2. Service quality is the core of hotel management
The service quality of catering industry is the central work of daily management of food and beverage outlets. All employees should have quality awareness, and managers should establish the concept of service quality. Only when the concept of quality is firmly rooted can quality be truly regarded as the lifeline of enterprises in daily management.
3. Hotel culture is the soul of hotel management
There are service culture, etiquette culture, regional culture, food culture, relief culture and so on everywhere in the hotel. All the staff in the hotel are the owners, and all the guests will depend on the restaurant and the restaurant people to some extent when they come to the store. In addition to receiving culture or knowledge in the process of receiving service, they also ask the hotel people for help when they encounter difficulties. Therefore, we can say that the hotel is a place full of culture and knowledge. Therefore, people working here must have more knowledge, culture and self-restraint. Guests are tasting a dish, and the waitress in her ear introduces the knowledge about the dish in a sweet voice, including its origin, spread, characteristics, new ideas, etc., which not only adds to the fun of tasting the dish, but also allows the guests to receive some new knowledge and information, making them feel glad you came from another level.
In every corner of the hotel, there are courteous service personnel. With standardized operation, professional smile and courteous manner, guests are constantly influenced by etiquette culture. Individuals in the society are always influenced by the people around them. As the saying goes, people are divided into groups. Etiquette culture not only improves the quality of hotel people, but also has a beneficial influence on the guests and promotes the quality and self-cultivation of the whole society. There is also a culture called "solving difficulties", that is, the ability to provide knowledge to help guests solve difficult problems. The golden key culture is typical, with satisfaction and surprise, to complete the impossible task.
just a few months passed in the blink of an eye, and my work process soon ended. Looking back, I was a little nostalgic. The manager's instruction and guidance, the gentle smile of the supervisor, and the waiters who served with us all made me unforgettable. This laid the foundation for me to enter the society in the future, and it was a platform for me to leap from school to society. Because of their guidance, I successfully completed this work. After this job, I learned to live and study carefully, and how to treat people. On the road of life, I will cherish every opportunity, bravely challenge myself, improve myself and make myself mature.
5-word model essay 2:
It's finally time for the internship. I learned from my senior brother that there was an internship a long time ago. At that time, I was eagerly looking forward to this day, because everyone could no longer be satisfied with classroom teaching, although I learned from my classmates and friends that the internship was not as happy as I thought.
suddenly looking back, the week-long milling practice is over. Although I am very tired and bitter during my internship, I feel very happy! Because we have not only learned the necessary knowledge as a milling worker, but also exercised our hands-on ability. But also let me deeply understand the famous saying of the great poet Li Bai: As long as the kung fu is deep, the iron pestle is ground into a needle! On the first day of our internship, we watched the discs about the relevant knowledge of milling practice and the matters needing attention in my milling practice. Seeing the flying machine and flying iron flowers made me both worried and excited. What worries me is that if the rumbling of the flying machine makes people jumpy and the bright red iron flower splashes around and gives off dazzling light, it will make people see things in a blur; Excited, the milling practice that has been waiting for nearly a year is about to begin. This is the first time for us as students to enter the factory as respectable workers, and it is also the first time for us to go to the practice base where every engineering student has a try.
Actually, for us engineering students, this is an excellent opportunity to combine theory with practice, and it will comprehensively test our knowledge level. Milling practice is a compulsory and practical technical basic course for students majoring in mechanical engineering. In the process of milling practice, students combine the basic process knowledge, basic process methods and basic process practice of mechanical manufacturing organically, train the comprehensive ability of engineering practice, and cultivate and exercise their ideological and moral character and quality.
First, the purpose of practice
Milling practice is an effective way to cultivate students' practical ability. It is also a compulsory course for our college students, engineering students and college students. It is very important and especially important to have milling practice, which is also an opportunity for us to actually master knowledge. Without the rigorous classroom environment, we will feel the atmosphere of the workshop. At the same time, we feel more about being a worker, which makes us more aware of our responsibilities.
through the teacher's explanation. I finally understand what a miller is. At the same time, I also understand why some people say, "Being a milling worker is the most tiring!" Milling is mainly manual operation, using various tools to complete the processing, assembly and repair of parts. Compared with mechanical processing, it has high labor intensity and low production efficiency, but it can complete the work that mechanical processing is inconvenient or difficult to complete, and the equipment is simple, so it is still an indispensable and important type of work in mechanical manufacturing and repair. The common equipment of milling workers are milling table, table milling, grinding wheel, etc.
Second, the specific content
In this internship, I mainly work as a milling worker. The so-called milling worker is a skilled worker who uses a milling machine (equipment for processing parts) to process parts according to the design drawings, which is divided into junior workers and senior workers. The machining accuracy of parts is high.
Operation requirements of milling workers
1. The milling table should be placed in a place convenient for work and suitable for light; Drilling machines and grinding wheels should generally be placed on the edge of the site to ensure safety.
2. When using machine tools and tools (such as drilling machines, grinding wheels, hand drills, etc.), check them frequently. If damage is found, they shall not be used, and they need to be repaired before use.
3. When milling the clamping tool, it is forbidden to hammer the handle of the table tiger or the steel pipe with a hammer to exert clamping force.
4. When using electric tools, there should be insulation protection and safety grounding measures. Wear protective glasses when using grinding wheel. There should be a protective net when operating and machining on the milling table.
5. Blanks and machined parts should be placed in the specified positions, neatly arranged and stably placed, so as to ensure safety, facilitate taking and placing, and avoid bumping the machined surface.
6. When drilling, reaming, countersinking, tapping and threading, the workpiece must be clamped firmly, and when machining the through hole, the workpiece should be padded or the tool should be aimed at the workbench groove.
7. When using the drilling machine, do not wear gloves or operate with cotton yarn. When replacing tools such as drill bits, use special tools. Do not hit the drill chuck with a hammer.
internship purpose of milling workers:
To understand the technological characteristics and processing scope of milling.
2. Understand the composition, movement and use of commonly used milling machines, and understand the general structure and use of commonly used cutters and accessories of milling machines.
3. Be familiar with the machining method and measuring method of milling, and know the machining by simple indexing with indexing head.
4. Safely secure the workpiece and cutter on the milling machine and finish milling the plane and groove.
the above is the basic knowledge of milling workers, which I always keep in mind during my internship, and it is also the consolidation of book knowledge.
Let's talk about my internship experience.
in the first theoretical class, the teacher first emphasized the matters that should be paid attention to during the operation of the milling machine. Then the teacher introduced the concept, characteristics, processing scope and related physical quantities of milling in detail, and led us to visit and explain the components of horizontal and vertical milling machines. After contacting and explaining the above contents, the teacher led us to the milling machine and introduced in detail how to clamp the workpiece and related operations, and how to carry out plane milling.
2. It's time for practice. Let's work in groups of five to mill the plane on the milling machine. From the simplest starting and stopping, to clamping the workpiece, to aligning and eating the knife and finally finishing the processing of the workpiece, our group has achieved gratifying results.
3. Since we started milling the plane on the vertical milling machine, our group exchanged machines with other groups, and we practiced on the horizontal milling machine. Horizontal milling machine milling plane speed is fast, but unfortunately, the oil pumps of two horizontal milling machines in the school are broken, and the automatic movement of the workbench in three or three directions of horizontal, vertical and vertical feed is also broken. Fortunately, we are well staffed. Finally, with the concerted efforts of our Qi Xin, one qualified workpiece was successfully "born".
4. The second day of internship, the difficulty has improved. In the theoretical class, the teacher explained the commonly used tools on the milling machine, their characteristics and usage, and explained how to mill the groove, then we started our "work". The machining of groove is much more difficult than that of plane. In order to ensure the accuracy of workpiece, we are careful everywhere and every operation is careful. As a result, some workpieces are still unqualified, perhaps because of the tool!
5. The connection between plane and groove has come to an end, and we also started our small test. We finished the processing of the workpiece within the time specified by the teacher, and finally passed the test successfully after some efforts.
6. On the third day of internship, it was even more difficult. Originally, we had to practice milling both the step surface and the equally divided parts, but time was limited. We only practiced milling the steps. For the equally divided parts, we only used Universal dividing head for equally divided parts, but did not process them on the milling machine.
Third, experience summary
Through practice, I have a deep understanding of the characteristics and processing range of milling, the composition, working principle and use of milling machines; Have the ability to measure the workpiece, process the plane and groove, replace and install the tool independently; The purpose of the internship has been achieved
2. The operation of the milling machine is simple and easy to learn, but it should not be relaxed during the operation to prevent accidents.
3. We know that the main contents of milling are marking, chiseling, sawing, filing, scraping, grinding, drilling, reaming, reaming, countersinking, tapping, threading, assembly, and repair. Understand the structure, classification, selection, filing posture, filing method and quality inspection of the file.
4. Knowing the knowledge of mechanical manufacturing process and the application of new technology, new technology and new equipment in mechanical manufacturing has cultivated, improved and strengthened our engineering practice.