When we use the mobile phone or broadband service of the mobile company, we will inevitably encounter some problems and failures. If we want to solve the problems in the first time, we recommend the following methods:

Step one:

Call China Mobile's customer service number 10086, listen to the voice prompt after the connection, and press "0" to access the manual seat.

The service attitude of PS:10086 is super good ~, and I will ask your questions in detail, and the general problems can be dealt with in time.

If you have 10086 complaints that can't be solved, you can call China Mobile Service Quality Supervision Hotline 10080 to continue feedback.

Step 2:

Call China Mobile's service quality supervision hotline 10080, and listen to the voice prompt after connection:

(1) Press "1" voice message mode, and you can leave a message for complaints after hearing the "beep";

(2) Press "2" SMS self-service mode, and you will receive a short message sent by "10080". After clicking the link, you can fill in the form by self-service on the opened page and submit the complaint to reflect;

(3) Press "9" to directly connect the artificial seats.

Note: In addition to the above methods, you can also make a complaint by sending an email to 10080 (10080@ 139.com) or visiting the official website of China Mobile (www. 10086.cn).

PS:10080 is the service quality supervision hotline of China Mobile, which plays a supervisory role in upgrading complaints.

To sum up, how to effectively complain about China Mobile? Don't get angry in a hurry when you encounter problems. As long as you master the correct complaint method, you can get twice the result with half the effort and solve the problem quickly.