First of all, it's Apple and it's bound to game center, which has an archive. Download the international service, after going in, it will show a new village, after he prompted you already have a village, after importing it, if normal, click on the account name is written without the corresponding village. Afterwards, change the game and cell phone settings to English, then enter the game again to find technical and support, find customer service, provide him with id, level, team name, account code and game screenshots. He will help you get it back afterward so you can play in the international service and still have the same account as before. You need to communicate in English and make sure the customer service is speaking English. After that, if you don't have a supercell id, you can also get him to bind it, you need to provide email twice, and after that, he'll get it for you.
Android players can also refer to the above steps, the account in addition to the game center can also use the SC, get a new number into the game after the SCID option.