1. Pick up the ticket at the manual ticket window.
If you want to get a paper ticket, the easiest way is to get it at the manual ticket window. Passengers only need to submit their identity cards to the staff, clearly indicating that they want to pick up paper tickets. After being verified by the staff, the paper ticket will be printed and submitted to the passengers.
2, self-service ticket machine to pick up tickets
In fact, all railway stations now have self-service ticket machines. Passengers find the self-service ticket pick-up machine, and first choose the Internet to pick up tickets according to the screen prompts. After that, you need to put the ID card of the ticket purchase in the designated identification area on the machine. If you buy a student ticket, you need to put the student ID card in the designated area for identification.
After the machine identification is completed, you can see the information of passengers purchasing tickets on the screen. Then select the ticket to print, and finally click Print.
Matters needing attention in buying train tickets with mobile phones
1, I suggest you use your familiar ticketing system, and be sure to understand the ticketing rules and operation methods.
2, online booking must pay attention to network security, mobile phone environment or computer operating environment is not safe, you can carry out anti-virus in advance.
3. Be sure to use a valid ID card. One ID card can only buy one ticket for the same train on the same day, which means that if you need to help others book tickets for the same day, you need two ID cards.
4. Ensure that the balance in the paid wallet meets the demand for deduction. If the deduction is successful but the reservation fails, don't submit the order repeatedly and report the situation directly to the customer service. If necessary, you need to provide screenshots, and you need to handle your own identity information before you can give it to others.
5. Complete the payment within the specified time. If it is missed, it needs to be resubmitted. Change of visa and refund need to be handled 2 hours before driving. Refund requires a handling fee, usually 5% of the fare.