Provide consumers with choices such as express warehousing, community retail related distribution, self-delivery, on-demand home delivery, group purchase, recycling, laundry, etc. To bring convenient and diversified logistics and life services to consumers.
The way to complain about the rookie station
Complain in the official app, open the official rookie app, go to the home page and click My at the bottom right, go to the service center at the bottom of the list and click Enter, click Online Consultation, enter manual customer service in the dialog box, then switch to manual complaint feedback, make a complaint through the official WeChat account, and open WeChat.
Wechat official account, search rookie station, pay attention to and establish a dialog box. Click the official customer service in the lower left corner of the dialog box. After login verification, you can contact customer service to solve the problem and appeal through the appeal website of the State Post Bureau. If you contact the rookie customer service, but still can't solve the problem, you can choose to log in to the complaint website of the State Post Bureau to make a complaint.
However, if you want to make a complaint on the platform of the State Post Bureau, you need to meet one of the following conditions. Complaints to the enterprise have not been processed for more than 7 days, and they have complained to the enterprise, but they are not satisfied with the handling and reply of the enterprise; Enterprise complaint channels are not smooth, and complaints are not accepted.