When you enter the western restaurant, the waiter will show you to your seat first. When you sit down, the menu will be presented first. The menu is regarded as the facade of the restaurant and the boss has always attached great importance to it. The cover of the menu is made of the best cloth, and some even make all kinds of beautiful patterns with soft sheepskin. It seems inappropriate to call it a menu here, but it should be called a "menu".

I have a unique knack for ordering good dishes. No matter how I eat in western restaurants at home and abroad, the dishes I order are often delicious and cheap, and are often praised by my colleagues. My way is to open the menu and see which dish is named after the hotel. I often take it. I know that chefs don't joke about their own names, so the dishes they make great efforts are sure to be delicious. Please get to the point. ?

Later, the French general manager talked to me about this matter, and I was very moved: "From these four young people, I was very excited to see that China farmers were really rich. But it is hard for us to understand that China friends eat western food without looking at the menu. In France, even President Charles de Gaulle and President Destin have to look at the menu to order western food. There is no problem of having money but not money, because looking at the menu and ordering food has become an indispensable procedure for eating western food and a way of life. " ?

The second is "music"?

Luxury and advanced western restaurants should have bands and play some soft music, and ordinary small western restaurants should also play some wonderful music. However, the most important thing here is the "audibility" of music, that is, the sound should reach the level of "listening but not listening", that is, if you concentrate on talking with your friends, you can hear it, if you want to rest and relax, and you should master this temperature.

The third is "mood" (atmosphere)?

Western food pays attention to elegant environment and harmonious atmosphere. There must be music, white tablecloths and flowers, and all tableware must be clean. At dinner, the lights should be dim and there should be red candles on the table to create a romantic, charming and elegant atmosphere. ?

The fourth is "meeting"?

In other words, you should choose who to eat western food with, and it must be friends, relatives and like-minded people. Eating western food is mainly about connecting feelings, and rarely talking about business at the western food table. Therefore, in western restaurants, there are few red-faced scenes.

The fifth is "grace"?

Also known as "eating" and "eating", in short, we should follow western customs and don't do anything abrupt, especially when holding a knife and fork. If we dance, we will "lose our manners". When using a knife and fork, you should hold the knife in your right hand and the fork in your left hand. Cut the food into small pieces with a knife and fork and send it to your mouth. Generally speaking, Europeans do not change hands when using knives and forks, and always use the fork of their left hand to put food into their mouths. Americans put down the knife after cutting, and put the food into their mouths with a fork in their right hand. But at any time, the knife must not be sent to the entrance. At western banquets, the host will arrange for men and women to sit next to each other, and western gentlemen who pay attention to "ladies first" will show hospitality to ladies. ?

The sixth is "food"?

An American food friend of mine once said, "Japanese people eat with their eyes, and the form of cooking is beautiful." When they eat our western food, they use their noses, so our noses are very big; " Only you great China people know how to eat with your tongue. "Our Chinese food takes" taste "as the core, and western food takes nutrition as the core. As for taste, it can't compare with Chinese food.

Steps/methods

1. Welcome guests

(1) Say hello.

(2) Guide the guests to sit down: let the guests sit down within 2 minutes.

2. Pre-meal service

(1) Bread and water service: it will be completed within 2 minutes after the guests are seated.

(2) Drinks before the guests order: The guests will finish the drinks within 2 minutes after taking their seats.

(3) Submit the menu and wine list: it will be completed within 5 minutes after the guests are seated.

(4) Explain the menu: Generally, explain the menu within 10 minutes after the guests are seated, that is, when the drinks are served.

(5) Serving drinks: It ends within 10 minutes after the guests are seated.

(6) Ordering record: the guest takes a seat within 15 minutes, or takes a seat after serving drinks; If necessary, it can be done when the menu is presented, that is, 5 minutes after the guests are seated.

(7) Send some menus to the kitchen: Send them to the kitchen immediately after recording the order.

3. appetizing service

(1) Serving appetizers: Serve after the guests are seated 15 minutes.

(2) Serving aperitif: serving before serving; Opening bottles and pouring wine can be done before or after appetizers.

(3) Clean appetizer plates: Guests at the dining table will take back the plates and cups after using them.

(4) Add ice water: After cleaning the plates and cups, take the initiative to add ice water to the guests until the dessert is served.

4. soup or salad (second course) service

(1) Serve soup or salad: serve within 10 minutes after cleaning the appetizer plate.

(2) The second course with wine: served together with the second course.

(3) the second course of cleaning tableware: after eating the whole table, take away the tableware and wine glasses; Unless otherwise stated.

5. Main course service

(1) Main course service: The second course will be served within 10 minutes after the tableware is cleaned.

(2) Serve the main course with wine: serve the wine glass before the main course, and then deliver, open and pour the wine after serving.

(3) Cleaning the main course and tableware: After eating the main course, guests should clean the main course, side dishes and empty cups. Leave only water cups or drink cups and replace the ashtray on the table.

(4) Cleaning seasonings: remove all seasonings, such as salt, pepper, tomatoes, etc.

(5) Sweep the bread crumbs on the table: Sweep the bread crumbs on the table with a brush instead of sweeping the floor.

6. After-dinner service

(1) dessert tableware: dessert plate, dessert fork, dessert knife and teaspoon.

(2) Place items for coffee or tea: put cream, sugar, milk, hot cups and saucers.

(3) Serving dessert: Serve the main dish within 15 minutes after the tableware is cleaned.

(4) Serving coffee or tea: after or at the same time as dessert.

(5) Clear the dessert tray: After all the guests have finished eating.

(6) Provide after-dinner drinks: within 10 minutes after the guests order.

(7) Fill the coffee or tea: ask the guest for coffee or tea, and fill the coffee or tea for the guest. Don't wait for guests to ask for it.

Step 7 get the job done

(1) Submit the bill. Leisure catering service, submitted at the request of guests; When the main tea is served or coffee or tea is added, fast food service appears.

(2) collection. Collect cash, credit cards, traveler's checks, personal checks, etc. According to restaurant regulations.

(3) Fujian. When the guests leave, they should say "Thank you for coming, it's a pleasure to serve you". Welcome to visit again.