1, call the customer service number of the rookie station. The official customer service telephone number of the rookie station is 95 19666. If you encounter service attitude problems, disputes or economic losses, you can contact the manual customer service to make a complaint.
2. Contact the complaint website of the State Post Bureau. If the rookie station does not respond to the complaint or is not satisfied with the solution, it can make a complaint through the complaint website of the State Post Bureau.
3. Call 123 15 consumer complaint hotline. 123 15 is a hotline for reporting consumer complaints. Consumers who have a consumption relationship with the rookie station can make complaints through this channel.
4. Contact 12345 citizen service hotline. The 12345 hotline has been integrated with the 12305 complaint hotline of the State Post Bureau, which can be used to complain about the problems of the rookie station.
5. Complain about WeChat WeChat official account through postal consumers. This WeChat official account, managed by the State Post Bureau, provides complaints and other services for complainants.
6. Use Alipay's rookie service to make a complaint. Search for "rookie" in Alipay, select the target package, and click "Logistics Customer Service" to make a complaint.
7. Complain through the "I want feedback" function of rookie official website or APP. Select "My" in rookie official website or APP, click "I want feedback", then select "Other" button, enter the content of the question and submit it.