According to the Regulations on Refund of Air Tickets, if a refund is requested 24 hours before the scheduled departure time of the flight, the maximum refund fee charged shall not exceed10% of the ticket price; Refund within 24 hours or 2 hours before the scheduled departure time of the flight will be charged10% of the ticket price; Refund within 2 hours after the scheduled departure time of the flight will charge 20% of the ticket price.

Extended data

When refunding a ticket, you should provide your valid identity certificate in addition to your valid ticket. If a passenger requests a refund due to flight cancellation, advance, delay, flight change or the carrier can't provide the original seat, the originating station shall refund all the fare, and the unused flight segment will be refunded at the stop station, and no refund fee will be charged.

Air tickets are a kind of voucher for people to fly. Air tickets are sold in real-name registration system, that is, people who order air tickets need to provide the airline or air ticket agency with the passenger's real name and ID number, passport number or Hong Kong, Macao and Taiwan pass number, and can book air tickets only after showing their certificates. Air tickets are divided into discount tickets, transit tickets, e-tickets, return and change tickets, etc.

References:

Air ticket _ Baidu Encyclopedia?