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Hair appeared on the snacks bought online.
Lawyer's analysis

The food bought by Taobao has hair and may be suspected of selling food that does not meet food safety standards. You can ask for compensation of "one refund and ten compensation".

In the production of food that does not meet the food safety standards or in the operation of food that is known to fail to meet the food safety standards, consumers can demand compensation from the producers and operators for losses that are ten times the price or three times the loss;

If the additional compensation amount is less than 1000 yuan, it is 1000 yuan.

legal ground

Article 148 of the Food Safety Law

In the production of food that does not meet the food safety standards or in the operation of food that is known to fail to meet the food safety standards, consumers can demand compensation from the producers and operators for losses that are ten times the price or three times the loss;

If the additional compensation amount is less than 1000 yuan, it is 1000 yuan.

However, the labels and instructions of food have the defects of not affecting food safety and not misleading consumers.