I. Online inquiry system

The online inquiry system is similar to the enterprise publicity website, which introduces the company information in detail.

Show company news

Show the latest products.

VIP customers online self-service reservation room.

VIP customers order their own food online.

Security is only open to the public network and does not affect the hotel management system.

Hide background management system

Only IP login in the intranet is provided, and the security is greatly improved.

Second, the guest room management system

Room reservation supports online VIP customer reservation, which is automatically entered by the system and takes effect after approval.

The reserved customer can go through the formalities quickly (enter data in the system), and if successful, deliver a one-card card.

If the customer does not make an appointment for the arrival counter attendant to go through the relevant formalities (the system enters data), the card will be sent if it is successfully processed.

The front desk operators all use touch screens.

Room query displays room information graphically, and click on the room graphic to check in.

Multi-functional intelligent inquiry in guest rooms simplifies operation.

Guest room status display list

When the customer goes through the relevant formalities, it will be considered as check-in. On the next day 12, if the customer immediately checks out or renews the fee, the system will remind him according to the reminding time set by the user when initializing, and the front desk will immediately inquire about the rooms that are about to expire.

Apply for changing rooms according to customer needs.

When checking out, display the room availability of all rooms according to the current room, and improve the quick check-out procedure.

Show details of compensation for guest room property.

Customer information management When you visit the hotel for the first time, you need to submit user information to the system for archiving.

Old customers only need to provide user name and ID number to read user information, which is convenient for check-in.

Card users can get a card after checking in, which is generally used for all functions of the current hotel. Customers only need to pay by credit card, which not only simplifies the tedious payment for customers, but also facilitates enterprise management. Funds can be managed in a unified way at the front desk, allowing enterprises to reduce losses.

Third, the front desk reception (cashier)

VIP customers VIP customers do not need to enter customer information and go through the formalities quickly.

VIPs enjoy all kinds of benefits provided by the hotel.

According to the customer's demand, choose the payment method (provide multiple settlement methods).

Individual customers can become VIP customers after recharging a certain percentage at one time, or automatically become VIP users after spending a certain amount.

The first customer operation needs to input customer information, which is usually carried out by ID card scanner.

According to the customer's demand, choose the payment method (provide multiple settlement methods).

Group customers can quickly generate and enter the guest list of group members. The system can automatically allocate rooms or manually allocate rooms, and can handle the check-in date of members by stages or store management.

According to the customer's demand, choose the payment method (provide multiple settlement methods).

Customer service handles the customer's room change and one-click room change function.

Customer extra bed function, simple operation.

Customer plus room function, simple operation.

Provide multiple deposit injections, partial or full bill payment, closing and canceling closing.

Provide customers with a consumption list

For long-term customers, according to customers

When dealing with shift change at the front desk every day, it is necessary to report the current performance and cancel the management system.

Daily marketing detail report to finance department.

Fourth, procurement management.

The daily purchasing system displays the commodities to be purchased every day in the form of a list according to initialization, and generates a purchase order, which will take effect after approval.

Backstage managers can assign purchasing personnel and give them purchase orders.

Review the purchased goods, and the corresponding market price can show whether the buyer is stained with oil or water (for judgment only, the actual situation is judged according to the actual situation).

Check the goods, quantity and quality, and enter the kitchen or warehouse after passing the inspection.

Report the subsidiary ledger to the finance department.

The purchase system will automatically list the goods to be purchased according to the inventory and the highest and lowest inventory set at initialization, and generate a purchase order, which will take effect after approval.

Backstage managers can assign purchasing personnel and give them purchase orders.

Review the purchased goods, and the corresponding market price can show whether the buyer is stained with oil or water (for judgment only, the actual situation is judged according to the actual situation).

Check the goods, quantity and quality, and enter the kitchen or warehouse after passing the inspection.

Report the subsidiary ledger to the finance department.

If the purchase return inspection is unqualified, fill in the return application directly.

Supplier delivers goods regularly, which is applicable to long-term contracts.

The supplier provides the invoice and the operator submits the invoice to the financial department.

Check the goods, quantity and quality, and enter the kitchen or warehouse after passing the inspection.

Verb (abbreviation of verb) inventory management

The initial data of inventory initialization is input by the operator.

Set various parameters

If the receipt document is qualified, it will be put into storage after the quantity is counted.

Submit the commodity name, price and specification of warehousing to the system.

Issue the outbound order according to the outbound order and count the outbound quantity.

Submit the name, price and specifications of outbound goods to the system.

Warehouse information displays all commodity information of the current warehouse.

Provide powerful search function.

Reflect all the attributes of an item or name, including inventory quantity, warehouse number and warehouse balance.

When the product set by the user is lower than the minimum inventory and higher than the maximum inventory, the system self-check and early warning system prompts the user to handle it.

Summary: Report summary includes monthly summary, quarterly summary and annual summary, and the system automatically generates reports according to operator settings.

Six, catering management

Menu management displays all the dishes and other information of the hotel.

Delete dishes (and delete written menus)

Update the menu according to the system information (note: non-system menu, written menu)

The orderer only needs to input the customer's meal into the system and seat number.

You can add food, return food and check out at any time.

At the same time, free functions have been added for special customers.

Set the start and end of each business day, and initialize daily business and hand over employees.

Order cashier order (including code input, touch screen input, name input, mouse input, etc.). ), bill settlement (including cash settlement, credit card settlement, bill receipt, etc. ), bill modification (including discount, service fee adjustment, etc. If the guest is an agreement company (contract company), VIP card (membership card), the corresponding discount will be given. )

Reception reservation: Reservation for opening new platforms and halls.

Banquet reservation

Wine management displays all the drinks and other information of the hotel.

Delete wine (and delete the written menu)

Update the menu according to the system information (note: non-system menu, written menu)

Payment methods include RMB payment, credit card, check, banquet, etc.

Sales performance query requires administrator authority, and people below administrator authority cannot view it.

Seven, kitchen management

The chef displays all the information of the chef, including the chef's special dishes.

Show the chef's cuisine list, which greatly encourages the chef's enthusiasm.

Plan to make plans for chefs to use auxiliary materials on a daily basis, so as to prevent chefs from taking the company's property because of greed and cheapness.

You can easily control the most difficult kitchen in the hotel.

Purchase application If the chef invents a new cuisine and there are no raw materials in the warehouse, the operator can fill in the purchase application and submit it to the purchasing department for review.

Eight. finance

Automatically generate reports Automatically generate sales reports and purchase reports according to system initialization settings.

Show the marketing situation in detail

Automatically generate balance sheet, income statement, cash flow statement and bad debt statement.

Deal with the daily sales statistics and sell vegetables in the order from high to low.

Daily accounting management

Display various subsidiary ledgers and current general ledger.

Employee salary details table shows detailed information such as employee salary, employee attendance, overtime and so on.

Automatically calculate employee's salary.

Nine. General manager's inquiry

The general manager inquired about the details of employees' salaries.

Hotel source analysis

Business situation of each department

Room information analysis

Guest room operation

Management status of Chinese and western foods

Hotel business data summary

View financial statements

X. personnel management system (HR for short)

Salary appraisal completely records the salary information of employees in the current month, quarter or year.

The system automatically summarizes user data, which can only take effect after being reviewed by the administrator.

Performance appraisal automatically pulls data from various departments, and the personnel manager only needs to approve it.

Attendance includes all attendance information, and attendance salary is automatically calculated to each employee through the company's rules and regulations.

Financial query automatically adds employee rewards and punishments records to employee rewards and punishments record table according to employee rewards and punishments.

Eleven, automated office system (OA)

An independent mail system in the hotel is used to receive, send and store mail.

Support single issue and batch issue with strong selectivity.

Support uploading attachments and downloading attachments.

When creating a new email, the email is automatically backed up to the draft box every three minutes, and the user can choose whether to enable this function. When the mail is sent normally, the backup mail will be deleted.

My document supports multiple documents and forwarding functions.

Document permission control

Schedule personal schedule system, record the schedule you want to record.

Provide a variety of ways to remind the basic functions of the schedule.

The task management system provides a complete task publishing function.

Task multi-person sending at the same time

Task tracking details

Displays the completion of the task.

Twelve. Authority management system

According to the user's authority, the security and integrity of the system are ensured.

The initialization of the rights management system will generate a super administrator, which cannot be deleted or modified, only the login password or operation code can be modified. Moreover, he has all the permissions of the system, and the head of the department at the beginning must be given the operation permission by the super administrator.

Simplify the complexity of granting permissions, and check the permission list to complete the authorization task.

The supervisor can't control the authority of the other party, but can only operate the employee authority of his corresponding department.

User permissions read the corresponding permissions according to the permissions granted by the superior.

User rights cannot be overridden.

Fourteen Auxiliary function

Import and export function The whole system has import and export function, which greatly improves the user experience.

Provide a variety of export methods.

Users can customize the import and export functions.

Fuzzy search system has its own fuzzy search function. As long as you enter the information you know, the system will automatically help you search.

Provide time period search function