The service industry is indeed a labor-intensive industry with long working hours, which is easily hurt by customer complaints. There is no way, but this industry can really make people. Establish a recruitment mechanism (the mechanism can be changed at any time according to the problem, and the system must be implemented). Here's my method. In our restaurant, if a person is directly rewarded with 1 ,000 yuan (for example, if A recruits his classmate B, A will get 1 ,000 yuan on the same day), many enterprises will set up many complicated things to recruit 1 ,000 yuan for a person who has worked for three months and reward 200 yuan. In fact, it has nothing to do with employees, and employees can't be tempted. However, there is a prerequisite, 1. Recruited employees must work for 3 months and obey the arrangement of the enterprise. You are the master of this man, and you will solve any of his problems. If you have no job for three months, 1000 yuan will be recovered.

I publicized this method. And select one or two excellent employees to do experiments and really give them, not just talk about it. Especially for small business owners, they are unwilling to spend money and invest in talent training and team building. Personally, I feel that this is a common problem of small enterprises. People who recruit employees themselves will find that if a new employee encounters problems, his master will help him alleviate them very patiently. If he doesn't want to work, the master will get good comfort, don't worry about me. If after three months, the employee knows that the original recruiter can still have money, he still wants to recruit people. At the same time, I have set up employees who have worked for more than one year to recruit people. If the manager can't keep the staff after working for one year, I think it's time to think about myself. It's not that employees don't follow you, but that there must be something wrong with the enterprise.